Flagship Motorcars of Lynnfield

Time after time Mr.Swirka displays professionalism and courtesey. Thanks Al. Patrick Fay. Every Service call is a pleasant experience. If there is a problem Al makes sure it is resolve in the most cost e courtesey. Thanks Al. Patrick Fay. Every Service call is a pleasant experience. If there is a problem Al makes sure it is resolve in the most cost effective manner. If necessary I'm able to use a loaner until the service is complete. More

There was a problem with my smart car sun roof. The first I came up they did not have the part in stock so we scheduled another appointment. Teresa was very nice and took care of the issue she had remembere I came up they did not have the part in stock so we scheduled another appointment. Teresa was very nice and took care of the issue she had remembered I was about to take trip from the first visit. She asked how it went which I thought was very nice of her. She told me it would be @2 hours for the repair but it was less than that which made happy. More

Luckily today's visit was for non serious routine items. This my 4th Mercedes so I have come to know many of the service people at Flagship. I am always greeted and treated very well no matter why I'm ther This my 4th Mercedes so I have come to know many of the service people at Flagship. I am always greeted and treated very well no matter why I'm there. I absolutely would refer friends to Flagship infact a friend bought the lease car I turned in last year. Thank you.... More

I had an issue with the driver's side seat heater causing the seat to catch on fire. When I took the car to the dealership, I was treated professionally and although the car was beyong warranty there was no the seat to catch on fire. When I took the car to the dealership, I was treated professionally and although the car was beyong warranty there was no issue in having it fixed at no charge. Hats off to Flagship Motors in Lynnfield, MA. More

i have been coming to this dealership the last few years and they always do a great job. excellent customer service, informative, polite & responsive. the service quality is always good. recently, they have and they always do a great job. excellent customer service, informative, polite & responsive. the service quality is always good. recently, they have upgraded the entire facility, including the waiting and service areas. the place looks great. I will likely buy my next car there. More

Service at Flagship Motorcars is a great overall experience. The facility is new, modern and clean. The service team is very professional. I work with Erin Boraizia who is extremely knowledgeable ab experience. The facility is new, modern and clean. The service team is very professional. I work with Erin Boraizia who is extremely knowledgeable about Mercedes Benz vehicles and gets me in and out promptly. Additionally, she calls with updates and questions if additional service is required. I know the automobile business well as I am a former General Motors Corporation Manager. More

Erin was very pleasant to deal with. She took the time to explain the services being done to my vehicle. The work was done in a quick and thorough manner. I am very impressed with the way the whole dealershi explain the services being done to my vehicle. The work was done in a quick and thorough manner. I am very impressed with the way the whole dealership operates from its salesmen to its service personnel. More

I always receive excellent support at this dealership. Nick provides outstanding support throughout the entire service process, and clearly explains the repair work and associated cost. This will be a po Nick provides outstanding support throughout the entire service process, and clearly explains the repair work and associated cost. This will be a positive factor in my next new car choice - great service experience at Flagship. More

Only thing better than my S550's performance is the service. You may ask, "how is that possible"? Well without the quality service I receive the car couldn't perform to its ability. The service service. You may ask, "how is that possible"? Well without the quality service I receive the car couldn't perform to its ability. The service department, lead by Mike Hannafin is the BEST I have ever experianced. A big can do for the Flagship team!!!!!!! Dave & Jayne Vining PS: we have two (2) S550’s More

Flagship is always helpful and attentive to my needs. Erin was great and my salesman John Baker stopped by the waiting area as well. I just drove in without an appointment and was taken care of promptly Erin was great and my salesman John Baker stopped by the waiting area as well. I just drove in without an appointment and was taken care of promptly. Everyone is always very friendly. Thank you..... More