Flagship Motorcars of Lynnfield

I've bought 2 cars from this dealership and been taking them ther for 5 years. The single biggest reason I keep coming back is because of Nick & John. They are unbelievable to work with. In this day and them ther for 5 years. The single biggest reason I keep coming back is because of Nick & John. They are unbelievable to work with. In this day and age where service is truly lacking almost everywhere they stand out. More

The customer service is always prompt and professional. The customer service is always prompt and professional. The quality if work is excellent. All items are always addressed and then taken care of upon The customer service is always prompt and professional. The quality if work is excellent. All items are always addressed and then taken care of upon approval. The work quoted was completed in the promised time frame with no surprises. I always leave the dealership with a confident feeling my car is taken care of properly. More

When we first moved to the area we had two MB E class vehicles, we had residences in NYC and Beverly with a choice of dealers for service. I have been going to this dealer for 7 years. The quality of the vehicles, we had residences in NYC and Beverly with a choice of dealers for service. I have been going to this dealer for 7 years. The quality of the people I have dealt with and the quality of the work performed has caused me to purchase two additional vehicles (2006 S430 / 2011 E350) here. The sales experience was also positive with solid post sales suppoprt from my sales person. More

Erin is great and one of the reasons I have used Flagship for the past 7 years. I would recommend Flagship due to the qyuality of her service and her friendly attitude. for the past 7 years. I would recommend Flagship due to the qyuality of her service and her friendly attitude. More

They are a very honest and heplful dealership. When you get your car back it is always clean and repaired for the problem you may have brought it in for service. I would recommend this dealership to my get your car back it is always clean and repaired for the problem you may have brought it in for service. I would recommend this dealership to my family and friends anytime. We first leased the car from this dealer and when the lease was up we purchased it. Great place to deal with. More

erin, since i bought my car in 2007 - has been attentive to my every call - is friendly and professional - gets the job done and i feel looks out for me and my desires - the dealership overall is very respo to my every call - is friendly and professional - gets the job done and i feel looks out for me and my desires - the dealership overall is very responsive ..but i cannot say enough good things about erin and hope to work with her well in to the future of this mb and my next. And i love working with a woman at a car dealership! More

I have been with Flagship for a decade now and I have never been dissappointed. I have been working with Erin for at least 6 of those years and I find her very easy to work with. She explains things in never been dissappointed. I have been working with Erin for at least 6 of those years and I find her very easy to work with. She explains things in a way a lay person can understand. The best service you can get. More

Nicholas was very accomodating, from the scheduling of the appointment to the explanation of what was being repaired. Prompt freindly service through the whole process. Provided with free rental vehicle s the appointment to the explanation of what was being repaired. Prompt freindly service through the whole process. Provided with free rental vehicle so I did not have to wait around for the service to be completed. Also Nicholas looked up service history an remined me that the next service schedule was due on my vehicle soon and asked if I would like it perfomed now so as not to have to come back at a later date. More

nick hasbeen the best help for me ever i wouldnt deal with anyone else so if your reading this make sure if you want great service ask for nick.. YOU WONT BE DISSAPOINTED and thats a fact.. he has been with anyone else so if your reading this make sure if you want great service ask for nick.. YOU WONT BE DISSAPOINTED and thats a fact.. he has been my service rep for the past 3 years and he has had general manager like skills and taking care of his customers More

The service staff at Flagship is a highly professional, competent, responsive and friendly group of individuals. Every time I bring my car in for service I receive the utmost attention and the car is alwa competent, responsive and friendly group of individuals. Every time I bring my car in for service I receive the utmost attention and the car is always taken care of extremely well. This is the second Mercedes I've purchased from here and my wife recently purchased a used Mercedes from another non-Mercedes dealer but has made arrangements to use Flagship as her servicer. I've known my service consultant, Erin, since 2005. My experiences with her have been excellent as well as with the other members of the service department. Flagship Motorcars continues to impress. More