Flagship Motorcars of Lynnfield

Nick is an excellent service advisor and there is no better MB Tech than John Dunleavy as far as I'm concerned. Nick always takes his time with me and is very patient. He tries to save me money but sti better MB Tech than John Dunleavy as far as I'm concerned. Nick always takes his time with me and is very patient. He tries to save me money but still fix the car right. Johns work is impeccable and I never have to go back to get anything redone. More

Always prompt and professional when checking in. Great Always prompt and professional when checking in. Great diagnostic team. Quality work. I have never had a problem once my car was worked on for a Always prompt and professional when checking in. Great diagnostic team. Quality work. I have never had a problem once my car was worked on for a specific problem. Excellent follow up. Comfortable and relaxing atmosphere if I should have to wait. Easy check out. More

Experience, knowledge of customer service and trust. Nick was on top of everything and John was superb - I will ask for him from now on. This is what is needed now days for repeat business, times are t Nick was on top of everything and John was superb - I will ask for him from now on. This is what is needed now days for repeat business, times are tough - its service and experience I rely on. Nice job@ More

When we first moved to the area we had 2 vehicles serviced here, a 2002 E430 and a 1999 E320 both 4 matic. The quality of the service experience caused me to look no further when it came time to repl serviced here, a 2002 E430 and a 1999 E320 both 4 matic. The quality of the service experience caused me to look no further when it came time to replace these vehicles. We have since purchased a 2006 S430 and a 2011 E350 wagon, both 4 matic. The sales experience matched the service, professional. More

As usual John did a awesome job servicing my C230 Kompressor. I have always taken this car to Flagship for service although I purchased it at Holloway in Greenland because of the exceptional attenti Kompressor. I have always taken this car to Flagship for service although I purchased it at Holloway in Greenland because of the exceptional attention I get. Nick always makes the whole process go so smoothly. Thanks guys. More

Erin is terrific! Mercedes is lucky to have her! She is very thorough, personable and polite and does her very best to deal with issues in a timely fashion, which I have always found to be the case any tim very thorough, personable and polite and does her very best to deal with issues in a timely fashion, which I have always found to be the case any time I have had an issue. Mercedes should wish to have 100 Erins working for them! More

Each and every time I go to Flagship the people take the time to explain what they need to do. The service department is very inportant to people and the put your mind at ease before they go to work on it. time to explain what they need to do. The service department is very inportant to people and the put your mind at ease before they go to work on it. From the first time that I delt with the service people I new things would go as they said. More

My experience with Flagship has been exceptional in dealing with both sales and service staff. I couldn't ask for better service! Service attends to you immediately when you arrive. They listen and dea dealing with both sales and service staff. I couldn't ask for better service! Service attends to you immediately when you arrive. They listen and deal with the issues you are concerned with and are in touch if additional issues arise. The service is thorough and when your back in your car you feel that the work done has been properly done. More

Called on Mon March 28th for a routine service....Gave em an immediate appointment for Tues March 29 at 8.00AM....Arrived on time and was taken immediately ...I elected to wait and was told service would tak an immediate appointment for Tues March 29 at 8.00AM....Arrived on time and was taken immediately ...I elected to wait and was told service would take about 1 1/2 hrs.......My car was ready and washed in 62 minutes......Can't get much better than that! More

I brought my car to Flagship today with a few annoying problems. The alerts for my windshield washer, tire pressure and rear left tail lamp keep coming on. I also had a small tear in my driver's seat. problems. The alerts for my windshield washer, tire pressure and rear left tail lamp keep coming on. I also had a small tear in my driver's seat. Everything was fixed and the seat cover ordered. Nick is always takes excellent care. Thanks so much, Nancy More