Flagship Motorcars of Lynnfield

I received great service from the service writer. I also received honest knowledgeable advice from tech. The tech took the time to explain the necessary repairs and th time frame in which the repairs and ma received honest knowledgeable advice from tech. The tech took the time to explain the necessary repairs and th time frame in which the repairs and maintenance must be performed for the safety and performance of the vehicle. More

nick was fantastic!as always nick keeps me informed of my vehicle repairs,mycar is always done when promised.nick irving is a great employee,mr herb chambers should know about his professional manner ( herb vehicle repairs,mycar is always done when promised.nick irving is a great employee,mr herb chambers should know about his professional manner ( herb can call me at the number listed on my repair order).thank you More

Erin is outstanding at guiding one through the process of service for accurate results. On the phone or in person her friendly and professional style is one where I know I will get results to fixing my auto service for accurate results. On the phone or in person her friendly and professional style is one where I know I will get results to fixing my auto issue. Her follow up to a descriptive mechanical or software issue sometimes in layman terms for better understanding or simple analogies helps one quickly with options to decide what to do. My family and I have been servicing our vehicles with Chambers motor cars for a decade and Erin has played a key role in keeping us in the Flagship arena for purchases and service in today's competitive environment. R.von Jako, MD,PhD More

A great experience, the "certified" S class I bought from another dealer shook like a baby rattle since the day I got it and I didn't know that "you should be able to serve tea at 145 mph in the backseat" un another dealer shook like a baby rattle since the day I got it and I didn't know that "you should be able to serve tea at 145 mph in the backseat" until someone in sales at Flagship told me it wasn't normal. The sales guy picked up my car at the office and brought it to Flagship and I heard from Erin immediately that I had bent wheels. She handled the wheel insurance claim and I got the car back in a matter of hours and the car finally drives the way I thought it always should. A little extra attention to detail and I'm back in love with my car. More

I recommend the service department to everyone, although I bought my vehicle at another local dealership. Nick has been more than helpful is resolving any issues, and I always request John work on my car, I bought my vehicle at another local dealership. Nick has been more than helpful is resolving any issues, and I always request John work on my car, he does an excellent job everytime. Thank you for making my busy life alittle easier. More

We have an older Mercedes and we are very happy with all of the repair and service work that this dealership has performed. The staff is polite, knowledgeable, and always willing to go to the next level to of the repair and service work that this dealership has performed. The staff is polite, knowledgeable, and always willing to go to the next level to make sure I am satisfied. I like knowing my vehicle is in good hands, John does a great job. Nick has been very helpful and friendly addressing any concerns I may have. Excellent customer service is very rare these days, keep up the good work. More

Erin is always a pleasure to deal with. I have been coming to Flagship for 8 years to have my car serviced and Erin has always been professional, friendly, helpful and easy to deal with. She is a majo coming to Flagship for 8 years to have my car serviced and Erin has always been professional, friendly, helpful and easy to deal with. She is a major reason, along with the quality of work performed, why I keep returning to Flagship to have my car serviced. She is very knowledgeable about any and all service issues I have ever had with my car an always comes up with a good solution, along with the mechanics. I would recommend her and Flagship to any and all of my friends and associates. More

The external temperature indicator of the instrument cluster was not illuminated. I called thinking it was the bulb and spoke with Erin who scheduled an appointment for the next day with a promise I wou cluster was not illuminated. I called thinking it was the bulb and spoke with Erin who scheduled an appointment for the next day with a promise I would be in / out quickly. She indicated if not the bulb then it might be the instrument cluster which they would have to order. The problem was with the temperature sensor itself, not a typical problem and was addressed quickly. More

My service experience was excellent overall. Nick and John do great work keeping my ML320 in top form. All my complaints were fixed the first time around. The facility appears to be top notch and all the John do great work keeping my ML320 in top form. All my complaints were fixed the first time around. The facility appears to be top notch and all the people I've met there have been very friendly and helpful. I highly recommend this dealership and technicians Nick Irving & John Dunleavy. More

I've bought 2 cars from this dealership and been taking them ther for 5 years. The single biggest reason I keep coming back is because of Nick & John. They are unbelievable to work with. In this day and them ther for 5 years. The single biggest reason I keep coming back is because of Nick & John. They are unbelievable to work with. In this day and age where service is truly lacking almost everywhere they stand out. More