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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,159 Reviews

1,159 Reviews of Flagship Motorcars of Lynnfield

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April 21, 2021

Service advisor Stephen is very friendly and knowledgeable in recommendations for repairs. He’s also accommodating with most client requests for any other service-related issues. More

by Vt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
Apr 22, 2021 -

Flagship Motorcars of Lynnfield responded

Vt - Thanks so much for leaving us a review,! We'll be sure to tell Stephen what a great job he is doing! Many thanks and happy driving! - Flagship Motorcars of Lynnfield team

April 21, 2021

I my car had a flat tire I called Nathan at flagship motors I couldn’t believe it within couple hours my car got towed from Hingham mass and back fixed in 5 hours that’s what I call service I have be More

by Artie4747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Cosco
Apr 22, 2021 -

Flagship Motorcars of Lynnfield responded

Artie4747 - First we would like to thank you for your loyalty to our dealership. Secondly, thank you for taking the time to write this review. Nathan's commitment to excellence is always in the forefront and we're so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for many more years to come! - Flagship Motorcars of Lynnfield team

April 20, 2021

I came in with unexpected car trouble. Nathan jump in action . Explained what they needed to do and got it taken care of Asap! John More

by joda55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Flagship Motorcars of Lynnfield responded

We're so glad Nathan could take care of everything for you! Thanks for trusting the Flagship Motorcars of Lynnfield service team!

April 20, 2021

Called Flagship this morning an spoke to Nathan about a recall notice on my 2020 GLE350. He asked me when I would like to bring my car in for the recall. I was there within the hour and was soon on my way More

by Poncho Elder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Flagship Motorcars of Lynnfield responded

It's such a treat to read reviews like yours! Thank you so much for the five-star rating and for letting us know about your experience working with Nathan! We're glad to hear they've provided such great care! - Flagship Motorcars of Lynnfield

April 19, 2021

Took me on a Sunday when service was closed GM personally make sure I had a car to drive and make sure that I got new tires and the next service More

by Ag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gm
Apr 20, 2021 -

Flagship Motorcars of Lynnfield responded

We are grateful for your positive feedback; thanks so much for the five stars! We are so happy we could help! - Flagship Motorcars of Lynnfield

April 17, 2021

Service at Lynnfield is stellar. Renan Marchet is professional, responsive and thorough. Appreciate their 150% effort to make sure everything is resolved and perfect before returning vehicle to us. More

by ybuehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renan Marchet
Apr 19, 2021 -

Flagship Motorcars of Lynnfield responded

It's so great to hear we stepped up and provided a five-star experience to you recently! Thank you for leaving Renan and our team such a great review and for being part of the Flagship Motorcars of Lynnfield family!

April 16, 2021

Called in the morning for a safety recall service, was accommodated for same day early afternoon, and actually even serviced earlier when arrived an hour ahead of appointment. Great service as always. More

by Michel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Apr 16, 2021 -

Flagship Motorcars of Lynnfield responded

We are so happy we could get you in fast, Michel! Thanks for choosing Flagship Motorcars of Lynnfield for reliable service! We'll see you next time!

April 16, 2021

Timely, courteous as always. Quality work on our ML 350 Bluetech. Great job Renna. You’re follow up by phone was well appreciated thank you More

by Cwnessen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna
Apr 19, 2021 -

Flagship Motorcars of Lynnfield responded

We appreciate the great feedback! We'll be sure to share this delightful review with Renna and our team! Glad we could help maintain your ML 350 BlueTec! We'll see you next time! - Flagship Motorcars of Lynnfield

April 15, 2021

Excellent customer service! Very qualified staff members ! Friendly they did go above and beyond to fully fill all the needs that I required! Im very happy More

by Gledismucaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Flagship Motorcars of Lynnfield responded

We are honored to receive your support, thank you! - Flagship Motorcars of Lynnfield Team

April 13, 2021

Always done well and on time. If I need a loaner car its no problem and at no cost to me. Follow up is excellent and waiting area is very nice too. More

by F.gring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Flagship Motorcars of Lynnfield responded

Thanks so much! We look forward to your next visit to Flagship Motorcars of Lynnfield!

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