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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,233 Reviews

1,233 Reviews of Flagship Motorcars of Lynnfield

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June 06, 2025

Personnel all were friendly and helpful. All tried to fix problem and thought that they did However, problem still persists. Unfortunately, it appears that we will live with it. More

by rlyons5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

I have been a Mercedes-Benz owner for the past twenty seven (27) years and one of the first 50 customers of Flagship Motors since they opened in Lynnfield. More

by Professor M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Lisa Papagno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Flagship Motorcars of Lynnfield responded

Professor M., thank you for your loyalty and support over the years at Flagship Motorcars of Lynnfield! We're honored to have been part of your Mercedes-Benz journey.

June 03, 2025

Great dealership, and a great sales and service departments. Nathan in Service is a super star. Warm welcoming when you come in for service and great follow-up on the service. Very professional and More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDaniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julialisa papagno
Jun 03, 2025 -

Flagship Motorcars of Lynnfield responded

Thank you for the fantastic feedback! We're delighted to hear that Nathan and our team at Flagship Motorcars of Lynnfield provided such a welcoming and professional experience. Your confidence in us means a lot, and we look forward to serving you again!

May 30, 2025

Brought my 2010 e350 in for a recall notice. Richard was very helpful and kept me informed of everything I needed to along the way. Car came out great no issues. More

by coreybarstis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jun 02, 2025 -

Flagship Motorcars of Lynnfield responded

Corey, we're delighted to hear that Richard provided you with excellent service at Flagship Motorcars of Lynnfield. Thanks for trusting us with your E350!

May 30, 2025

Renan was excellent, attentive and scheduled strategically all the issues to be resined with the car More

by Lasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Flagship Motorcars of Lynnfield responded

We're happy to hear Renan provided you with excellent assistance, Lasha! Please don't hesitate to reach out if our Flagship Motorcars of Lynnfield team can be of service again in the future!

May 24, 2025

Always an easy experience. Working with Nate directly makes the process seamless, their technicians are top-notch, and the service is done quickly and to specifications. More

by Tony Laurentano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibe Ogwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDaniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lemuel
May 26, 2025 -

Flagship Motorcars of Lynnfield responded

Hi Tony, we're delighted to hear that Nate and our team at Flagship Motorcars of Lynnfield provided you with a seamless experience. Thank you for recognizing our technicians' expertise! Safe travels!

May 23, 2025

I got a flat tire while driving so I called the Service Dept and they told me to bring my car right in. I met Richard from Service and he was very friendly and accommodating. He had my tire repaired in les More

by Christine Ciuffo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fawehinmi
May 26, 2025 -

Flagship Motorcars of Lynnfield responded

Hi Christine! We're delighted to hear that Richard and our service department at Flagship Motorcars of Lynnfield were able to assist you promptly! Thank you for sharing your experience with us. Safe travels ahead!

May 22, 2025

Good mechanics in so far as expertise but with poor management of easy to fix versus complex problems that are commonly seen in cars that have many years of rough life. A limousine that rides on sunny More

by rlaguarda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department personnel
May 22, 2025 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your thoughts with us. At Flagship Motorcars of Lynnfield, we appreciate feedback that helps us improve our service and communication processes. We'll certainly take your suggestions into consideration to enhance the customer experience in the future. Safe travels!

May 21, 2025

Always have a Fantastic Experience at Flagship Motorcars of Lynnfield and my Service Advisor Renan is the Best!! He's been my advisor for years and I couldn't ask for a better person to work with. He's kno More

by melissau18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your wonderful experience with us at Flagship Motorcars of Lynnfield! We're delighted to hear that Renan and our service team have consistently provided knowledgeable and professional care for both your vehicles. It's great to know the video inspections are helpful, too. We appreciate your trust in us!

May 21, 2025

I have been a very Satisfied Customer of Flagship since purchasing my first Mercedes in 2010. I am currently on my third Mercedes and continue to be satisfied. Whether you are purchasing, having a mainte More

by Carol_flynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fawehinmi
May 21, 2025 -

Flagship Motorcars of Lynnfield responded

Carol, it's wonderful to hear that you've been consistently satisfied with your experiences at Flagship Motorcars of Lynnfield since 2010! We truly appreciate your loyalty and look forward to continuing to serve you in the future. Enjoy driving your Mercedes!

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