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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,581 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,581 reviews

February 19, 2022

From the moment I pull into the bay for my service appointment, it is a pleasure to be treated so kindly. The attendants are friendly and efficient and Service Advisor Renan is extremely professional More

by janetroach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Flagship Motorcars of Lynnfield responded

We're happy our service team could make the experience great! Thank you for letting Renan and Flagship Motorcars of Lynnfield care for your vehicle! We'll see you next time!

February 17, 2022

Friendly, efficient, prompt, knowledgeable. Nathan kept me informed throughout the day. Very easy and accommodating pick up and return. Same staff tear after year who know and appreciate their More

by Bbeckerlegge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you so much for taking the time to share these kind comments about our team! We're truly honored to have you as a Flagship Motorcars of Lynnfield customer and look forward to your next visit!

February 11, 2022

Nathan was excellent but the broken button was not fixed. It was replaced and the tech never checked to see if it worked More

by Fcampatelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for reaching out. I'm sorry to hear the button was not fixed. Please feel free to contact me directly so that we can work to resolve this issue for you. Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

February 10, 2022

I have purchased several cars from them over the years, as well as using them for service. Without exception, they have been thorough, professional and accommodating. My advisor, Nathan Haugh, has provid More

by gcabbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Flagship Motorcars of Lynnfield responded

It means so much to hear that our team has earned your business all these years! We value you as a customer and look forward to seeing you at your next service visit! Thank you! - Flagship Motorcars of Lynnfield

February 08, 2022

Nathan in the service department from Flagship Motorcars of Lynnfield is the best. Very professional and efficient. Has always taken care of me and my car for the past 13 years. Very impressed. Thank you Na More

by Lola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Flagship Motorcars of Lynnfield responded

Our team will be so glad to hear they've made this a great experience for you! Thank you for coming to see Nathan at Flagship Motorcars of Lynnfield, Lola!

February 06, 2022

I just bought two cars with Dumitru! He was excellent to work with!! I highly recommend working with him. Professional in every way! More

by josiahlilly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitru Marcu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Flagship Motorcars of Lynnfield

February 04, 2022

Alfred and Nathan are the best - extremely professional and very attentive to all needs! So happy More

by Lmccauley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Alouise
Feb 07, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you so much for the kind review! We're happy to hear you had a great experience working with Alfred & Nathan and we hope to see you again next time here at Flagship Motorcars of Lynnfield!

February 03, 2022

Renna is wonderful, a true pleasure for taking care of my vehicle and me at my most recent car service. More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Feb 04, 2022 -

Flagship Motorcars of Lynnfield responded

Hi Ernie, thank you for your 5-stars! We look forward to seeing you next time at Flagship Motorcars of Lynnfield!

February 02, 2022

In Sales- We worked with Ahmed Khedr, GREAT Personality, Easy to work with, Very accommodating to our needs. NO Typical Sales Pressure Tactics. In Finance Dept. - We worked with Darnell Caruso-Kelly, Aga More

by brian.marino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Khedr
Feb 08, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the review and feedback, Brian. Our team is working hard to stay competitive within the market and we appreciate you & your mother trusting us with your business during these challenging times. Take care and please don't hesitate to reach out directly if you have any additional questions or concerns. Thanks again, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

February 02, 2022

Top notch service team does a great job every time! They are prompt and efficient, and always return a clean car! More

by Alex Wiberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Feb 03, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for your confidence in the Flagship Motorcars of Lynnfield team, Alex! We appreciate your support and look forward to your next visit!

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