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Flagship Motorcars of Lynnfield
Lynnfield, MA
2,581 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,581 reviews
June 30, 2022
Chris McAdam was extremely professional and helpful through the whole service process, I look forward to having him service my vehicle again , He went above and beyond to get my vehicle back to me in a through the whole service process, I look forward to having him service my vehicle again , He went above and beyond to get my vehicle back to me in a timely fashion, More
by DWALSH
Employees Worked With
June 29, 2022
Nathan Haugh, is and always has been, extremely professional, courteous, knowledgeable, communicative and does an exceptional job each time. professional, courteous, knowledgeable, communicative and does an exceptional job each time. More
by jmwestra
Employees Worked With
June 29, 2022
Service Advisor explained type of service and related cost and time required. Car was returned within estimated service time, so were the charges. Service Advisor provided additional thorough information cost and time required. Car was returned within estimated service time, so were the charges. Service Advisor provided additional thorough information about possible future service needs, i.e. brakes, etc. More
by Juergen
Employees Worked With
June 29, 2022
Excellent service. Alfred was extremely knowledgeable and professional. The service was extremely accommodating. I went in for an inspection sticker. I mentioned I was Alfred was extremely knowledgeable and professional. The service was extremely accommodating. I went in for an inspection sticker. I mentioned I was going to make an appt. for service. Alfred said they could do it today while I was there. Flagship Motorcars of Lynnfield has such a pleasant atmosphere. Everyone is very cordial and friendly. More
by svatalaro
Employees Worked With
Alfred Aloise
June 28, 2022
Had my service done, they picked up and delivered my vehicle. Kept me informed throughout process. Very happy with service. vehicle. Kept me informed throughout process. Very happy with service. More
by Keith_smith
Employees Worked With
June 28, 2022
Great service professional work, fast constantly in touch throughout the process reasonable priced very thorough throughout the process reasonable priced very thorough More
by cotta13
Employees Worked With
June 27, 2022
I have dealt with Renan for years with any service needs. He is very knowledgeable about my car and extremely thorough in explaining what is needed. The dealership is very accommodating when I need a loaner He is very knowledgeable about my car and extremely thorough in explaining what is needed. The dealership is very accommodating when I need a loaner car or a ride. I highly recommend Flagship motorcars of Lynnfield. More
by Scott S
Employees Worked With
June 24, 2022
Stephen Lopes in the Service department was an absolute pleasure to work with. When I called the service department he was very accommodating and even reserved a loaner car for me on a short notice. Not on pleasure to work with. When I called the service department he was very accommodating and even reserved a loaner car for me on a short notice. Not only did he address my Service B and transmission request that had to be done, he also ensured that the technicians carefully reviewed my car for other issues. An RF spring issue was a little loose, in which he fixed without question and billed it under my CPO warranty. He was courteous and nothing short of fantastic. After a long relationship with other Mercedes Dealerships in the area, I will 100% be only going to this Mercedes dealership in the future. More
by tkiselak
Employees Worked With
June 24, 2022
Serviced my GLC 300 today. Renan M. gave excellent customer service: efficient, knowledgeable and kept me informed throughout the process. I highly recommend Flagship Motors. Renan M. gave excellent customer service: efficient, knowledgeable and kept me informed throughout the process. I highly recommend Flagship Motors. More
by Loyal customer
Employees Worked With
June 22, 2022
Flagship Motorcars of Lynnfield is in a league of their own! The entire staff is customer oriented, efficient and knowledgeable. Nathan Haugh in the service department never disappoints, he understands the own! The entire staff is customer oriented, efficient and knowledgeable. Nathan Haugh in the service department never disappoints, he understands the importance of customer expectations and values their time! Given my location I certainly have the option of going to another Mercedes dealership, but in my opinion Flagship Motorcars does an excellent job, why would I go anywhere else? More
by Toni D
Employees Worked With
