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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,581 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,581 reviews

July 06, 2022

Flagship Motorcars always provides well-organized, courteous and professional services at reasonable cost and in a timely fashion. More

by John.r.bonn
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Jul 07, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the great feedback for our service team, John! We look forward to seeing you again! - Flagship Motorcars of Lynnfield

July 06, 2022

Quick and efficient service including vehicle drop off Nice waiting area and friendly employees and coffee More

by Dickie V
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Flagship Motorcars of Lynnfield responded

Hi Dickie! Thanks for providing us with this excellent review. We hope to see you back here at Flagship Motorcars of Lynnfield for all of your future automotive needs!

July 06, 2022

I was told that service will be done in one hour and I had to wait for almost 4 hours. More

by coolwilder
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Jul 26, 2022 -

Flagship Motorcars of Lynnfield responded

We regret to hear that your experience didn't go as expected and appreciate you bringing this to our attention. We will address this with our team. We hope you will give us another chance in the future to earn 5-stars. Please reach out when you have the time to discuss this with us. Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

Jul 26, 2022 -

coolwilder responded

Hi Mr. Paul, I am open to further discuss this matter. My phone number is on file, the dealer can call me at any time.

July 05, 2022

Easy to use booking platform. Service advisor is top notch. Clean and professional through out. More

by Tlcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Flagship Motorcars of Lynnfield responded

Thanks for the five stars! We hope to see you back here at Flagship Motorcars of Lynnfield for all of your future auto needs!

July 03, 2022

Flagship has always had outstanding service. I have always been able to rely on Nathan and his team to be honest with me and to provide helpful recommendations on service options. I would highly More

by Matt.warden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Flagship Motorcars of Lynnfield responded

We're honored to hear that we've earned your five-star rating, Matt! Thank you for being an important part of the Flagship Motorcars of Lynnfield family!

July 02, 2022

Always exceptional customer service Attentive; timely;,respectful. Able to be accommodated on a holiday weekend on short notice More

by stakes.snuffle.0q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your experience! We look forward to seeing you next time at Flagship Motorcars of Lynnfield!

July 02, 2022

Any dealership can excel when things are going well and easy. What distinguishes excellence is how crises are dealt with. Renan Marchet at Flagship Motorcars handled mine with professionalism, elegance and More

by michael.allosso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to leave this rating. It was our pleasure to provide a top-notch dealership experience. We hope you will come see us again in the future! - Flagship Motorcars of Lynnfield

July 01, 2022

Always great service. Everyone is friendly and professional. My advisor Nathan, is professional, knowledgeable & friendly. More

by rubus547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for your kind review! We look forward to seeing you next time at Flagship Motorcars of Lynnfield!

July 01, 2022

Sales was great . The financial person did not want to be there.. mike faly was great. More

by Dlfortho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for leaving your honest feedback for Mike and the team! We hope you visit us again and enjoy your vehicle in the meantime! - Flagship Motorcars of Lynnfield

June 30, 2022

Since the moment I met Awara, I knew he was going to be a pleasure to work with! He is super patient and polite (even during a busy day). Ibe’s maximizing efforts did not go unnoticed. More

by SamanthaTrullo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibe Ogwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Awara Osman
Jul 01, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your experience working with Awara and Ibe at Flagship Motorcars of Lynnfield! We look forward to seeing you next time!

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