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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,503 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,503 reviews

October 01, 2024

Many cars to choose from and my salesman was very knowledgeable and professional explaning many features of my new Mercedes Benz C300 4 matic More

by Gileno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Marinos
Oct 07, 2024 -

Flagship Motorcars of Lynnfield responded

Gileno, We strive to keep our customers informed and appreciate your feedback. Please reach out so we can provide you with an update. Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

September 30, 2024

Professional and fast service with a caring attitude. Reasonable cost for service provided. Attentive to my needs. More

by Dharmaqwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in parts.
Oct 01, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your experience! We're glad to hear that our team at Flagship Motorcars of Lynnfield provided professional and attentive service. We appreciate your support!

September 29, 2024

The current service quality is not as good as before. Put a little water on car to pretend the car is washed, but not washed at all. The reflection mirror was in a good position before, but move to down, More

by John.jiang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Flagship Motorcars of Lynnfield responded

John, I'm sorry to hear about your recent experience. We strive for consistent quality and it sounds like we fell short this time. Please reach out so we can address these issues directly. Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

September 28, 2024

quick diagnosis and resolution of problem only concerned that Mercedes did not send out a notice of problem and necessity of update More

by Ldanca
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Julia Lisa Papagno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for your feedback! We're glad to hear that our team at Flagship Motorcars of Lynnfield provided a quick resolution for your concerns and we hope you won't hesitate to reach out if we can be of service again in the future!

September 27, 2024

Nate Hough is an Excellent Service Representative. His assistance made the entire service visit an effortless experience. More

by carmot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Flagship Motorcars of Lynnfield responded

Carmot, we're delighted to hear that Nate made your service visit effortless at Flagship Motorcars of Lynnfield. Thanks for sharing!

September 27, 2024

My service rep Renan is a wonderful professional to work with. He is very knowledgeable with great friendly personalities. Thank you for the outstanding service!!! More

by Howie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Flagship Motorcars of Lynnfield responded

Hi Howie, we're delighted to hear that Renan provided you with outstanding service at Flagship Motorcars of Lynnfield! We look forward to serving you again! Safe travels!

September 27, 2024

I have bought several trucks from this dealership. Arthur & Luke, are super helpful and friendly. Always a positive Attitude. Darnell in financing was fabulous and pleasant to deal with. Jake at th More

by Petercanfixit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kloack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Cacicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Flagship Motorcars of Lynnfield responded

Hi Peter, thank you for your continued support and kind words about our team at Flagship Motorcars of Lynnfield! We're delighted to hear that Arthur, Luke, Darnell, and Jake made your experience a great one. We appreciate your recommendation and see you again! Enjoy the new vehicle!

September 26, 2024

I went to the dealership twice, I didn't buy the car the first time, but the salesman Guilherme insisted I buy the car so I went back to him and we negotiated, where Guilherme did his best to make sure I bo More

by Rute
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guilherme Rocho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Flagship Motorcars of Lynnfield responded

We're delighted to hear that Guilherme provided you with excellent service and helped you find the right car at Flagship Motorcars of Lynnfield. Thanks for sharing your experience!

September 25, 2024

Overall good experience, sales team helpful and knowledgeable, process was very efficient, didn’t waste my time in any way More

by Fkag14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ioannidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guilherme Rocho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your positive experience with Flagship Motorcars of Lynnfield! We're glad to hear our sales team was helpful and efficient. Enjoy your new vehicle!

September 25, 2024

My experience at Flagship Motors is always pleasant and their service is always first rate. More

by gogomp64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting Flagship Motorcars of Lynnfield with your service needs! We look forward to your next visit!

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