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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,581 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,581 reviews

December 07, 2022

Everyone was very kind and helpful thank you very much . Renan was very very polite and knowledgeable More

by AmirD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Flagship Motorcars of Lynnfield responded

Thanks for the fantastic feedback! We're happy to hear Renan & the team provided you with an excellent experience and we hope to see you again next time here at Flagship Motorcars of Lynnfield!

December 07, 2022

You all are great 👍🏿! You treat me so well and respectful! Nathan with the service dept., you rock! I get a timely service always and discounts! Keep up the good work!! More

by Eric Obenge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Eric Obenge responded

You all rock!! Nathan and your crew I wish you all a Happy Holiday season!!

Dec 08, 2022 -

Flagship Motorcars of Lynnfield responded

We're honored to have you as a customer, Eric, and look forward to seeing you next time here at Flagship Motorcars of Lynnfield! Happy holidays!

December 06, 2022

Professional team! Well train in the art. Treating clients with great manners and respects. Delivery on time as promised! More

by Toanbnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the fantastic feedback! We appreciate your business and hope to see you again next time here at Flagship Motorcars of Lynnfield!

December 03, 2022

my service representative Renan, is always courteous and very responsive whenever I have a problem. More

by violinmaker14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Flagship Motorcars of Lynnfield responded

We're happy to hear Renan continues to provide you with wonderful service! Thanks for being a Flagship Motorcars of Lynnfield customer. We look forward to your next visit!

December 01, 2022

Great updates from Renna prompt work always extremely courteous and loaners are always available when promised! More

by jlgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 02, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting Flagship Motorcars of Lynnfield with your service needs! Renna & the team appreciate your support and look forward to seeing you next time!

November 28, 2022

Fast, courteous and prompt service even without an appointment. I have had nothing but great service here. More

by wsheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Flagship Motorcars of Lynnfield responded

We are so proud of our team for providing five-star care to you! Thank you for taking the time to leave us your wonderful comments and rating! We look forward to seeing you again at Flagship Motorcars of Lynnfield!

November 27, 2022

Walter best salesman He’s the king a business needs in their team.if I have to buy another I definitely going back to him. Thank you for your honesty. Will send friends and family to you. Highly recommen More

by Nicky7946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skip Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Flagship Motorcars of Lynnfield responded

We're so glad Walter could earn your support! Thanks for visiting Flagship Motorcars of Lynnfield. We hope to see you again in the future!

November 27, 2022

My car was looked at on a Thursday, I was told it would be ready Friday, got a message Friday saying it wouldn’t be ready until Monday or Tuesday and that was the last time I heard from the dealership I More

by Lividoti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Renan Marchet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Dec 12, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing this feedback. On behalf of our team, I sincerely apologize for the lack of communication as well as any frustration or inconvenience this experience may have caused for you. I will make sure the situation gets looked into & addressed with our team and hope you'll consider giving us a chance to provide you with better service in the future. Please don't hesitate to reach out directly if you'd like to speak with us in greater detail. Respectfully, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

November 22, 2022

Very efficient polite friendly staff! Karl is a great salesman and help me purchase my new car ! I would recommend him for sure ! Darnell is great with the financing help me understand ev More

by suzanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The man the helped me with setting up my car was fabulous too, Karl Becker
Nov 23, 2022 -

Flagship Motorcars of Lynnfield responded

Suzanne, thank you so much for trusting the Flagship Motorcars of Lynnfield team with your business! We're so glad Karl & Darnell had the opportunity to assist you with your purchase and we hope you enjoy your new vehicle. Please don't hesitate to reach out if there's anything else we can do for you!

November 19, 2022

We brought our GLC in for maintenance and wash and we had our ailing dog Jake in the back which we didn’t want to take out. Our advisor Renan made sure the work would be done without disturbing Jake! Always More

by london1649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for your review! We're so happy that we were able to complete the task while Jake stayed comfortably in your vehicle! We hope you'll come to visit us again! -Flagship Motorcars of Lynnfield

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