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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,581 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,581 reviews

June 05, 2023

Stephen was extremely helpful when I confused by appointment with another day. He made the appointment happen for me. Even though it was my error! More

by Tracibostrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you, Traci! Stephen and the team are so happy to have made this a five-star experience for you and hope to see you for your next service visit! We look forward to seeing you again! - Flagship Motorcars of Lynnfield

June 04, 2023

Great service Stephen is the best along with the rest of his team great job! More

by Ekour711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Flagship Motorcars of Lynnfield responded

We're so glad Stephen & the Flagship Motorcars of Lynnfield team continue to earn your support! Thank you for your business and we'll see you next time!

May 31, 2023

Always polite extremely helpful & freindly! Also he saved me money! 💕courteous timely! Thoughtful I just met him & liked him! More

by Mrosecuddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick new kid took over for Renna, Awara Osman
Jun 01, 2023 -

Flagship Motorcars of Lynnfield responded

We appreciate you coming to work with our team! We hope you visit us again soon! Thank you! - Flagship Motorcars of Lynnfield

May 30, 2023

Nathan and the entire service team at Flagship Lynnfield are truly first rate, consistently. It is nice, and important, as a customer to be recognized, appreciated, called by name, listened to, and followed More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Flagship Motorcars of Lynnfield responded

We're grateful to you for leaving Nathan and our service team such kind feedback, Paul! It means a lot to us that you found everyone empathetic, kind, and respectful. We strive to make every visit enjoyable for our customers and we're thrilled to see that we've succeeded this time for you! We look forward to making your next service appointment just as great! Thank you for choosing Flagship Motorcars of Lynnfield!

May 29, 2023

Renan helped me on Saturday, he is always very friendly and provides great customer service. Always very helpful. More

by Ever Z.
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing this fantastic feedback with us, Ever! We're happy to hear Renan continues to provide you with excellent service and we look forward to your next visit here at Flagship Motorcars of Lynnfield. Take care!

May 27, 2023

The service agent never called me or returned a call. They had the car for 4 days without even a call back to me. I had to chase every step along the way. In all the car was with the dealer for over 1 More

by philipbullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Haugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Always do the best service and keeping me to date on what needs to be done to my sl63 More

by Bdoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Flagship Motorcars of Lynnfield responded

It's reassuring to us to know that we've been doing our part to ensure a five-star experience! We hope to see you and your Mercedes-AMG SL 63 again! Thank you! - Flagship Motorcars of Lynnfield

May 26, 2023

Nathan and the service team was outstanding. He is always professional and friendly. The team in Lynnfield is great. More

by Edna.Prieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Flagship Motorcars of Lynnfield responded

It's wonderful to hear that Nathan and our team provided outstanding service! We're thrilled that you found their professionalism and friendliness noteworthy, and appreciate your support of Flagship Motorcars of Lynnfield. Thank you for sharing your experience!

May 26, 2023

Took me 30 min on the phone to talk to a person in service for an appointment. UNACCEPTABLE. More

by nnjacir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
May 26, 2023

Always very pleased with the service I receive from Renan and service depart! I trust Renan's expertise and quality service! More

by Eliesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Flagship Motorcars of Lynnfield responded

Eliesa, thank you so much for trusting Renan & the Flagship Motorcars of Lynnfield team with your vehicle's service needs! We're grateful for your support and look forward to seeing you at your next visit. Take care!

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