Flagship Motorcars of Lynnfield

I recommend the service department to everyone, although I bought my vehicle at another local dealership. Nick has been more than helpful is resolving any issues, and I always request John work on my car, I bought my vehicle at another local dealership. Nick has been more than helpful is resolving any issues, and I always request John work on my car, he does an excellent job everytime. Thank you for making my busy life alittle easier. More

We have an older Mercedes and we are very happy with all of the repair and service work that this dealership has performed. The staff is polite, knowledgeable, and always willing to go to the next level to of the repair and service work that this dealership has performed. The staff is polite, knowledgeable, and always willing to go to the next level to make sure I am satisfied. I like knowing my vehicle is in good hands, John does a great job. Nick has been very helpful and friendly addressing any concerns I may have. Excellent customer service is very rare these days, keep up the good work. More

Erin is always a pleasure to deal with. I have been coming to Flagship for 8 years to have my car serviced and Erin has always been professional, friendly, helpful and easy to deal with. She is a majo coming to Flagship for 8 years to have my car serviced and Erin has always been professional, friendly, helpful and easy to deal with. She is a major reason, along with the quality of work performed, why I keep returning to Flagship to have my car serviced. She is very knowledgeable about any and all service issues I have ever had with my car an always comes up with a good solution, along with the mechanics. I would recommend her and Flagship to any and all of my friends and associates. More

The external temperature indicator of the instrument cluster was not illuminated. I called thinking it was the bulb and spoke with Erin who scheduled an appointment for the next day with a promise I wou cluster was not illuminated. I called thinking it was the bulb and spoke with Erin who scheduled an appointment for the next day with a promise I would be in / out quickly. She indicated if not the bulb then it might be the instrument cluster which they would have to order. The problem was with the temperature sensor itself, not a typical problem and was addressed quickly. More

My service experience was excellent overall. Nick and John do great work keeping my ML320 in top form. All my complaints were fixed the first time around. The facility appears to be top notch and all the John do great work keeping my ML320 in top form. All my complaints were fixed the first time around. The facility appears to be top notch and all the people I've met there have been very friendly and helpful. I highly recommend this dealership and technicians Nick Irving & John Dunleavy. More

I've bought 2 cars from this dealership and been taking them ther for 5 years. The single biggest reason I keep coming back is because of Nick & John. They are unbelievable to work with. In this day and them ther for 5 years. The single biggest reason I keep coming back is because of Nick & John. They are unbelievable to work with. In this day and age where service is truly lacking almost everywhere they stand out. More

The customer service is always prompt and professional. The customer service is always prompt and professional. The quality if work is excellent. All items are always addressed and then taken care of upon The customer service is always prompt and professional. The quality if work is excellent. All items are always addressed and then taken care of upon approval. The work quoted was completed in the promised time frame with no surprises. I always leave the dealership with a confident feeling my car is taken care of properly. More

When we first moved to the area we had two MB E class vehicles, we had residences in NYC and Beverly with a choice of dealers for service. I have been going to this dealer for 7 years. The quality of the vehicles, we had residences in NYC and Beverly with a choice of dealers for service. I have been going to this dealer for 7 years. The quality of the people I have dealt with and the quality of the work performed has caused me to purchase two additional vehicles (2006 S430 / 2011 E350) here. The sales experience was also positive with solid post sales suppoprt from my sales person. More

Erin is great and one of the reasons I have used Flagship for the past 7 years. I would recommend Flagship due to the qyuality of her service and her friendly attitude. for the past 7 years. I would recommend Flagship due to the qyuality of her service and her friendly attitude. More

They are a very honest and heplful dealership. When you get your car back it is always clean and repaired for the problem you may have brought it in for service. I would recommend this dealership to my get your car back it is always clean and repaired for the problem you may have brought it in for service. I would recommend this dealership to my family and friends anytime. We first leased the car from this dealer and when the lease was up we purchased it. Great place to deal with. More