Flagship Motorcars of Lynnfield

Only thing better than my S550's performance is the service. You may ask, "how is that possible"? Well without the quality service I receive the car couldn't perform to its ability. The service service. You may ask, "how is that possible"? Well without the quality service I receive the car couldn't perform to its ability. The service department, lead by Mike Hannafin is the BEST I have ever experianced. A big can do for the Flagship team!!!!!!! Dave & Jayne Vining PS: we have two (2) S550’s More

Flagship is always helpful and attentive to my needs. Erin was great and my salesman John Baker stopped by the waiting area as well. I just drove in without an appointment and was taken care of promptly Erin was great and my salesman John Baker stopped by the waiting area as well. I just drove in without an appointment and was taken care of promptly. Everyone is always very friendly. Thank you..... More

I have been a customer for a year and a half now (new to Mercedes). Although I live a lot closer to another Mercedes dealer, I will always continue to travel the extra 40 miles to come to Flagship. Everyo Mercedes). Although I live a lot closer to another Mercedes dealer, I will always continue to travel the extra 40 miles to come to Flagship. Everyone is always very friendly and welcoming, but it is Nick Irving my service advisor that keeps me coming back. He is amazing! This time I was especially surprised when he remembered I had an extended warranty when I forgot! This little detail is one of many as to why I have such trust in your dealership.Flagship is very lucky to have such a great employee. Thank you sincerely for another great experience! And thank you Nick! You are the best! More

Great dealership, the people who work here are a pleasure to deal with. I met one of the mechanics ( Roman ) who has been with the company about 12 years, great guy, very knowledgeable about the Mercedes ca to deal with. I met one of the mechanics ( Roman ) who has been with the company about 12 years, great guy, very knowledgeable about the Mercedes cars. Although he wasn't the person who worked on my car I felt very comfortable knowing people like Roman are around to assist if needed. I also deal with the same service consultant ( Erin Boraizia ) she is a real nice person also, very knwoledeable and very sincere, she takes pride in her work and it shows. I have been doing business with Flagship for 7 years now, I dread the thought of ever having to go elsewhere for service and for the purchase of another vehicle. Very Happy, John Manganaro More

We brought our GLK350 in to get an "A" Service and had Nick Irving as our advisor. He did a great job explaining the process and getting in done in a timely manner. We will definitely be coming back whe Nick Irving as our advisor. He did a great job explaining the process and getting in done in a timely manner. We will definitely be coming back whenever the vehcile needs service work done in the future. More

I have found service at Flagship to be excellent. My car is under warranty so the pricing isn't an issue. Nick is my Service Advisor and is incredibly friendly and knowledgable. I also like that they give is under warranty so the pricing isn't an issue. Nick is my Service Advisor and is incredibly friendly and knowledgable. I also like that they give you Mercedes rentals when your car is being serviced. Highly recommended. More

I received great service from the service writer. I also received honest knowledgeable advice from tech. The tech took the time to explain the necessary repairs and th time frame in which the repairs and ma received honest knowledgeable advice from tech. The tech took the time to explain the necessary repairs and th time frame in which the repairs and maintenance must be performed for the safety and performance of the vehicle. More

nick was fantastic!as always nick keeps me informed of my vehicle repairs,mycar is always done when promised.nick irving is a great employee,mr herb chambers should know about his professional manner ( herb vehicle repairs,mycar is always done when promised.nick irving is a great employee,mr herb chambers should know about his professional manner ( herb can call me at the number listed on my repair order).thank you More

Erin is outstanding at guiding one through the process of service for accurate results. On the phone or in person her friendly and professional style is one where I know I will get results to fixing my auto service for accurate results. On the phone or in person her friendly and professional style is one where I know I will get results to fixing my auto issue. Her follow up to a descriptive mechanical or software issue sometimes in layman terms for better understanding or simple analogies helps one quickly with options to decide what to do. My family and I have been servicing our vehicles with Chambers motor cars for a decade and Erin has played a key role in keeping us in the Flagship arena for purchases and service in today's competitive environment. R.von Jako, MD,PhD More

A great experience, the "certified" S class I bought from another dealer shook like a baby rattle since the day I got it and I didn't know that "you should be able to serve tea at 145 mph in the backseat" un another dealer shook like a baby rattle since the day I got it and I didn't know that "you should be able to serve tea at 145 mph in the backseat" until someone in sales at Flagship told me it wasn't normal. The sales guy picked up my car at the office and brought it to Flagship and I heard from Erin immediately that I had bent wheels. She handled the wheel insurance claim and I got the car back in a matter of hours and the car finally drives the way I thought it always should. A little extra attention to detail and I'm back in love with my car. More