Flagship Motorcars of Lynnfield

Working with Nick has been a pleasurable experience. He Working with Nick has been a pleasurable experience. He helped with all of the details from equipment selection,product demonstration and the delive Working with Nick has been a pleasurable experience. He helped with all of the details from equipment selection,product demonstration and the delivery process. He was even very helpful with resolving a few outstanding issue we have with our cherished 1995 E300 Diesel. Both Ann and I look forward to doing business with Nick soon for our next purchase. More

I came in for service, and ended up with a 2010 E350 - and I am absolutely thrilled! The car is perfect for me; they found one in blue for me; and they always seemed to have my wishes and needs foremost and I am absolutely thrilled! The car is perfect for me; they found one in blue for me; and they always seemed to have my wishes and needs foremost in their minds...and the car is fabulous! A great dealership - the 4th car I've bought from them since 12/06. More

The reason I gave a 5 on all the ratings is because I always have a great experience with flagship motor cars of lynnfield. the sales people are very polite, especially a one julia papagano. Every time I always have a great experience with flagship motor cars of lynnfield. the sales people are very polite, especially a one julia papagano. Every time I go there , I drive out with a mercedes. She takes the time to go over everything with you, she answers every question.I don't think I can go any place else. The service is also worry free.The quality of service is great.The service dept are so friendly.I can't say enough about the price, they go out of thier way to make you happy to buy a car. sincerly, Anthony Viveiros More

I went into the dealership looking for a car that would suit me. Instantly, i was greeting by Stanley with a great big smile on his face. He did everything to make sure that i was comfortable and answered suit me. Instantly, i was greeting by Stanley with a great big smile on his face. He did everything to make sure that i was comfortable and answered all my questions professionally. I was very pleased with his services to the point that my father too was looking for a car under Stanley. It has been 2 years since that day and i do have some issues with the car but Stanley has told me to call and come in to get that checked. He is very proactive in calling and seeing how everything is and also to wish me a Happy Birthday. The feeling Stanley gave me was a friendship more than a salesman. I appreciate everything he has done. He is an asset to Herb-Chambers Mercedes. I have let most of my friends and family know my experience and they too will be going to Stanley in the future. More

We are very particular(fussy if you will} shoppers. All We are very particular(fussy if you will} shoppers. All employees named above were extremely patient & good natured with us as we went back and for We are very particular(fussy if you will} shoppers. All employees named above were extremely patient & good natured with us as we went back and forth for several days before buying a new Mercedes. No pressure was applied & every effort was given to put us in the car we were comfortable with. Could not be happier with the total experience. More

Fantastic sales and service. I found the team at Herb Chambers to be very professional and helpful - everyone at the dealership was extremely courteous and friendly. This is my second experience with th Chambers to be very professional and helpful - everyone at the dealership was extremely courteous and friendly. This is my second experience with the Company - I have used Herb Chambers on several occassions for service (Somerville location) on a Mercedes I purchased in Dallas several years ago and now this purchase. I am very pleased with both experiences - I hope I can buy all my future cars from Stanley. If you value straightforward discussions and superior service, then Herb Chambers is the dealer for you. More

Very friendly and helpful dealership. I have bought many cars from here, and the service and personal support and respect is by far the best. I will continue to buy my cars from this dealership and would re cars from here, and the service and personal support and respect is by far the best. I will continue to buy my cars from this dealership and would recomend the dealership to any parties I know of looking to buy. More

Stanley was a very comprehensive, friendly and supportive member of the Flagship Staff. He took the time to qualify my needs in a new vehicle and was very responsive to catering to our every need and any que member of the Flagship Staff. He took the time to qualify my needs in a new vehicle and was very responsive to catering to our every need and any questions we had. He put in a great deal of effort and was focused on making sure we were comfortable with our purchase. Frank in the sales manager team was a wonderful help and very professional. Overall, I had an extremely pleasant and professional experience at Flagship. They really know what customer service means. Thank you! More

This is the second car I have bought from Flagship, which says a lot for me. A lot has to do with the quality behind the brand, but that's not to take too much away from customer service. As I went throu says a lot for me. A lot has to do with the quality behind the brand, but that's not to take too much away from customer service. As I went through my buying process with several MB dealerships (and Audi dealerships), the communications from all were timely, receptive, collaborative and professional. Flagship was absolutely no exception (Marc was the primary contact). I had a very, very small issue when taking ownership of the car, and immediately received a call from Mr. Munro offering to rectify the problem. The problem was so small it didn't merit any action. From 1-100, I would consider my overall buying experience to be a 98%. Brian Lucy E350 4Matic Sport February 3, 2010 More

This is a terrific dealership, Flagship Mercedes of Lynnfield, MA. The entire team that I dealt with -- from the business development manager, Mr. Derek Munro, to the sales associate, Ms. JuliaLisa Pa Lynnfield, MA. The entire team that I dealt with -- from the business development manager, Mr. Derek Munro, to the sales associate, Ms. JuliaLisa Papagno, to the young man who assisted with delivering the car, Tai, the experience was outstanding. Even the finance manager was great. He had all the paperwork done in advance and created a total hassle-free experience. They did very well on price and did so without a lot of haggling and made the entire experience pleasant. They lived up to our promise which was to deliver a simple, honest, and hassle free vehicle purchase experience -- which took me by surprise! I would recommend Flagship Motors in a heartbeat. Regards, D.M. Zankowski, Esq. More