Flagship Motorcars of Lynnfield

I was treated with kindness and respect. I was allowed to ask as many questions as I needed to before making my decision. I was impressed with the overall atmosphere at the dealership, of peace and not of pu ask as many questions as I needed to before making my decision. I was impressed with the overall atmosphere at the dealership, of peace and not of pushiness. The price was arrived upon with fairness. I will recommend this dealership. More

Nicholas was very accomodating, from the scheduling of the appointment to the explanation of what was being repaired. Prompt freindly service through the whole process. Provided with free rental vehicle s the appointment to the explanation of what was being repaired. Prompt freindly service through the whole process. Provided with free rental vehicle so I did not have to wait around for the service to be completed. Also Nicholas looked up service history an remined me that the next service schedule was due on my vehicle soon and asked if I would like it perfomed now so as not to have to come back at a later date. More

nick hasbeen the best help for me ever i wouldnt deal with anyone else so if your reading this make sure if you want great service ask for nick.. YOU WONT BE DISSAPOINTED and thats a fact.. he has been with anyone else so if your reading this make sure if you want great service ask for nick.. YOU WONT BE DISSAPOINTED and thats a fact.. he has been my service rep for the past 3 years and he has had general manager like skills and taking care of his customers More

The service staff at Flagship is a highly professional, competent, responsive and friendly group of individuals. Every time I bring my car in for service I receive the utmost attention and the car is alwa competent, responsive and friendly group of individuals. Every time I bring my car in for service I receive the utmost attention and the car is always taken care of extremely well. This is the second Mercedes I've purchased from here and my wife recently purchased a used Mercedes from another non-Mercedes dealer but has made arrangements to use Flagship as her servicer. I've known my service consultant, Erin, since 2005. My experiences with her have been excellent as well as with the other members of the service department. Flagship Motorcars continues to impress. More

Erin has been my service advisor for at least half a dozen years. Her warm and friendly manner always makes me feel welcome. Her advice on how to weigh my repair options is consistently sound and prac dozen years. Her warm and friendly manner always makes me feel welcome. Her advice on how to weigh my repair options is consistently sound and practical. Erin is a first-rate professional with brains and personality. It is truly a pleasure to deal with her. More

I have been to three different mercedes service shops and this location was exactly the service I was looking for. They give me a loaner every time, help move my kids car seats and the car is always sparking this location was exactly the service I was looking for. They give me a loaner every time, help move my kids car seats and the car is always sparking clean when I get it back. I also feel safe with them in terms of giving me the fairest price on my repairs. Nick is my contact person and has always taken care of me and exceeded my needs. More

Nick, in service was excellent in being prompt and courteous. He also involved Eddie, a technician who provided me with valuable information. The dealership has always been very attentive to my needs. courteous. He also involved Eddie, a technician who provided me with valuable information. The dealership has always been very attentive to my needs. Peter Z., sales rep, has also been helpful as has Charlie the manager. Nice going Nick and Eddie! A pleasure dealing with you! Bill Tsimtsos More

In our experience, Flagship Motorcars of Lynnfield, Ma. has done one thing very correctly - it employs people like Nick Irving who understand the importance of communication when it comes to customer servi has done one thing very correctly - it employs people like Nick Irving who understand the importance of communication when it comes to customer service. Nick has introduced us to our service technician on several occassions - so that the technician can more clearly understand the problem we are having and we can understand more clearly what can be done to correct the issue. Nick's communication skills are very reassuring to us. Mercedes-Benz is not inexpensive. Mercedes-Benz is outstanding VALUE. Drive the car, deal with the people at Flagship like Nick Irving - you'll see. More

nick was great to deal with as always.car vwas ready when promised and he always goes the extra mile.everybody is great from the time you step in from the time you see the cashier it is just a great expierie promised and he always goes the extra mile.everybody is great from the time you step in from the time you see the cashier it is just a great expierience and it would be nice if every buisness could be run that way .nick irving is one of the best guys i have dealt with.thanks jim mccormick More

Stanley was the most professional, friendly, helpful and patient auto sales person I have worked with. He was able to fully explain and review the automobile of my choice and work with me on all the options patient auto sales person I have worked with. He was able to fully explain and review the automobile of my choice and work with me on all the options and payments. I look forward to working with him in the next few years and intend to continue to lease our vehicle from here. More