Flagship Motorcars of Lynnfield

The external temperature indicator of the instrument cluster was not illuminated. I called thinking it was the bulb and spoke with Erin who scheduled an appointment for the next day with a promise I wou cluster was not illuminated. I called thinking it was the bulb and spoke with Erin who scheduled an appointment for the next day with a promise I would be in / out quickly. She indicated if not the bulb then it might be the instrument cluster which they would have to order. The problem was with the temperature sensor itself, not a typical problem and was addressed quickly. More

My service experience was excellent overall. Nick and John do great work keeping my ML320 in top form. All my complaints were fixed the first time around. The facility appears to be top notch and all the John do great work keeping my ML320 in top form. All my complaints were fixed the first time around. The facility appears to be top notch and all the people I've met there have been very friendly and helpful. I highly recommend this dealership and technicians Nick Irving & John Dunleavy. More

I've bought 2 cars from this dealership and been taking them ther for 5 years. The single biggest reason I keep coming back is because of Nick & John. They are unbelievable to work with. In this day and them ther for 5 years. The single biggest reason I keep coming back is because of Nick & John. They are unbelievable to work with. In this day and age where service is truly lacking almost everywhere they stand out. More

The customer service is always prompt and professional. The customer service is always prompt and professional. The quality if work is excellent. All items are always addressed and then taken care of upon The customer service is always prompt and professional. The quality if work is excellent. All items are always addressed and then taken care of upon approval. The work quoted was completed in the promised time frame with no surprises. I always leave the dealership with a confident feeling my car is taken care of properly. More

When we first moved to the area we had two MB E class vehicles, we had residences in NYC and Beverly with a choice of dealers for service. I have been going to this dealer for 7 years. The quality of the vehicles, we had residences in NYC and Beverly with a choice of dealers for service. I have been going to this dealer for 7 years. The quality of the people I have dealt with and the quality of the work performed has caused me to purchase two additional vehicles (2006 S430 / 2011 E350) here. The sales experience was also positive with solid post sales suppoprt from my sales person. More

Erin is great and one of the reasons I have used Flagship for the past 7 years. I would recommend Flagship due to the qyuality of her service and her friendly attitude. for the past 7 years. I would recommend Flagship due to the qyuality of her service and her friendly attitude. More

They are a very honest and heplful dealership. When you get your car back it is always clean and repaired for the problem you may have brought it in for service. I would recommend this dealership to my get your car back it is always clean and repaired for the problem you may have brought it in for service. I would recommend this dealership to my family and friends anytime. We first leased the car from this dealer and when the lease was up we purchased it. Great place to deal with. More

Customer Service is excellent at this dealership. Purchasing our smart for two was a very pleasant experience; Gil Otero was very professional and personable. I have since had it serviced and have b Purchasing our smart for two was a very pleasant experience; Gil Otero was very professional and personable. I have since had it serviced and have been treated very well; Grace Cosco is very cordial and efficient. I would recommend Herb Chambers to my friends; they really care about their customers. More

erin, since i bought my car in 2007 - has been attentive to my every call - is friendly and professional - gets the job done and i feel looks out for me and my desires - the dealership overall is very respo to my every call - is friendly and professional - gets the job done and i feel looks out for me and my desires - the dealership overall is very responsive ..but i cannot say enough good things about erin and hope to work with her well in to the future of this mb and my next. And i love working with a woman at a car dealership! More

I have been with Flagship for a decade now and I have never been dissappointed. I have been working with Erin for at least 6 of those years and I find her very easy to work with. She explains things in never been dissappointed. I have been working with Erin for at least 6 of those years and I find her very easy to work with. She explains things in a way a lay person can understand. The best service you can get. More