Flagship Motorcars of Lynnfield

This is my second car purchase with Flagship. The dealership is by far the classiest dealership in Massachusetts. The salesman had all the answers and was a pleasure to work with. The atmosphere is q dealership is by far the classiest dealership in Massachusetts. The salesman had all the answers and was a pleasure to work with. The atmosphere is quite relaxing and everyone was very friendly an unapposing More

This is a dealership that we will normally not venture towards because they sell Mercedes cars, cars we can only dream of. But we went there because we saw a Toyota Highlander listed by them. Our intimida towards because they sell Mercedes cars, cars we can only dream of. But we went there because we saw a Toyota Highlander listed by them. Our intimidation completely vanished! We were very well received by the front office and got exceptional service from Stanley Lariviere! He was extremely patient with us, answering our questions and completely gracious when we pushed a little hard. He did not push back, did not argue with us, we completely felt in control of the purchase decision. It was just great. We left after test driving our car so we can visit all the ones on our list. We found ourselves coming back to Flagship although we saw another Highlander that was more attractive than the one Flagship had. Why? because of service! We thought we got a Mercedes Benz service although we were just buying a used 2004 Toyota. We are extremely happy with how Stanley and Gil (finance) and Tawander (may have butchered that) treated us. We highly recommend Flagship Motorcars of Lynnfield and dont forget to ask for Stanley Lariviere, the dude is just amazing! More

Erin was very pleasant to deal with. She took the time to explain the services being done to my vehicle. The work was done in a quick and thorough manner. I am very impressed with the way the whole dealershi explain the services being done to my vehicle. The work was done in a quick and thorough manner. I am very impressed with the way the whole dealership operates from its salesmen to its service personnel. More

I purchased a car in August and it was the best car buying experience I have ever encountered. My Sales person, Tai Maliki, was extremely professional, very customer focused and knows the car inside a buying experience I have ever encountered. My Sales person, Tai Maliki, was extremely professional, very customer focused and knows the car inside and out. Tai was the reason I purchased my Mercedes. He demonstrated a level of customer service no other car manufacturer or dealer offered. In fact weeks after I purchased the car I went back to ask questions. Tai again spent several hours reviewing the cars features and functionality. He is exceptional!! More

I had an outstanding experience with this dealer from start to finish. From the salesperson Nick being incredibly courteous and friendly, to the business manager Gil making the transaction smooth and str start to finish. From the salesperson Nick being incredibly courteous and friendly, to the business manager Gil making the transaction smooth and stress-free. I would recommend this dealer to friends and family without hesitation. More

I always receive excellent support at this dealership. Nick provides outstanding support throughout the entire service process, and clearly explains the repair work and associated cost. This will be a po Nick provides outstanding support throughout the entire service process, and clearly explains the repair work and associated cost. This will be a positive factor in my next new car choice - great service experience at Flagship. More

Nick was great with helping me learn about the GL550. He spent a lot of time with me, showed me all of the options and answered all of my questions. Never once did he act as an obnoxious salesperson. There spent a lot of time with me, showed me all of the options and answered all of my questions. Never once did he act as an obnoxious salesperson. There was absolutely no pressure. I liked the dealership so much that I referred one of my employees to them. That employee was just delivered a 2011 C class just yesterday. Great dealership and a great experience. More

Only thing better than my S550's performance is the service. You may ask, "how is that possible"? Well without the quality service I receive the car couldn't perform to its ability. The service service. You may ask, "how is that possible"? Well without the quality service I receive the car couldn't perform to its ability. The service department, lead by Mike Hannafin is the BEST I have ever experianced. A big can do for the Flagship team!!!!!!! Dave & Jayne Vining PS: we have two (2) S550’s More

Flagship is always helpful and attentive to my needs. Erin was great and my salesman John Baker stopped by the waiting area as well. I just drove in without an appointment and was taken care of promptly Erin was great and my salesman John Baker stopped by the waiting area as well. I just drove in without an appointment and was taken care of promptly. Everyone is always very friendly. Thank you..... More

I have been a customer for a year and a half now (new to Mercedes). Although I live a lot closer to another Mercedes dealer, I will always continue to travel the extra 40 miles to come to Flagship. Everyo Mercedes). Although I live a lot closer to another Mercedes dealer, I will always continue to travel the extra 40 miles to come to Flagship. Everyone is always very friendly and welcoming, but it is Nick Irving my service advisor that keeps me coming back. He is amazing! This time I was especially surprised when he remembered I had an extended warranty when I forgot! This little detail is one of many as to why I have such trust in your dealership.Flagship is very lucky to have such a great employee. Thank you sincerely for another great experience! And thank you Nick! You are the best! More