Flagship Motorcars of Lynnfield

Nick is an excellent service advisor and there is no better MB Tech than John Dunleavy as far as I'm concerned. Nick always takes his time with me and is very patient. He tries to save me money but sti better MB Tech than John Dunleavy as far as I'm concerned. Nick always takes his time with me and is very patient. He tries to save me money but still fix the car right. Johns work is impeccable and I never have to go back to get anything redone. More

Always prompt and professional when checking in. Great Always prompt and professional when checking in. Great diagnostic team. Quality work. I have never had a problem once my car was worked on for a Always prompt and professional when checking in. Great diagnostic team. Quality work. I have never had a problem once my car was worked on for a specific problem. Excellent follow up. Comfortable and relaxing atmosphere if I should have to wait. Easy check out. More

Experience, knowledge of customer service and trust. Nick was on top of everything and John was superb - I will ask for him from now on. This is what is needed now days for repeat business, times are t Nick was on top of everything and John was superb - I will ask for him from now on. This is what is needed now days for repeat business, times are tough - its service and experience I rely on. Nice job@ More

I was not looking forward to buying a car. Every experience in the past (at other dealers) was horrible. I considered cancelling my appointment to look at a 2009 Nissan Murano. Within 2 minutes of m experience in the past (at other dealers) was horrible. I considered cancelling my appointment to look at a 2009 Nissan Murano. Within 2 minutes of meeting Darnell, all my fears and anxieties VANISHED. She could not have been better. From the test drive to picking up the car 2 days later, she worked hard at making this a great experience. Gil was also great in the finance department. Thank you again Darnell. I have no doubt I will return to Flagship in the future. More

When we first moved to the area we had 2 vehicles serviced here, a 2002 E430 and a 1999 E320 both 4 matic. The quality of the service experience caused me to look no further when it came time to repl serviced here, a 2002 E430 and a 1999 E320 both 4 matic. The quality of the service experience caused me to look no further when it came time to replace these vehicles. We have since purchased a 2006 S430 and a 2011 E350 wagon, both 4 matic. The sales experience matched the service, professional. More

As usual John did a awesome job servicing my C230 Kompressor. I have always taken this car to Flagship for service although I purchased it at Holloway in Greenland because of the exceptional attenti Kompressor. I have always taken this car to Flagship for service although I purchased it at Holloway in Greenland because of the exceptional attention I get. Nick always makes the whole process go so smoothly. Thanks guys. More

The expereince i had at Flagship Motors was excellent!. Everyone did their best to make our "buying a car" expecierence as smooth as possible. I would really recommend this place to all my freinds and fami Everyone did their best to make our "buying a car" expecierence as smooth as possible. I would really recommend this place to all my freinds and family... Especially Darnell, she was really good. More

Darnell went above and beyond to deliver exceptional service. She went out of her way to get the VIN check completed, wait in a long line at the DMV to register our vehicle, and then deliver the ca service. She went out of her way to get the VIN check completed, wait in a long line at the DMV to register our vehicle, and then deliver the car to us. This was especially appreciated as our home is a two hour drive from Lynnfield, MA. We would highly recommend Darnell! More

The experience at this dealership was really superb.My salesman Jim Estabrook was professional, low key and found the perfect vehicle for me. I also love how Grace and Mark both followed up personally to salesman Jim Estabrook was professional, low key and found the perfect vehicle for me. I also love how Grace and Mark both followed up personally to make sure I was happy with my purchase and continue to promise my total satisfaction after the sale through the service they provide. They really deliver on this promise and make me feel so valued. I would recommend this dealership with confidence. More

Erin is terrific! Mercedes is lucky to have her! She is very thorough, personable and polite and does her very best to deal with issues in a timely fashion, which I have always found to be the case any tim very thorough, personable and polite and does her very best to deal with issues in a timely fashion, which I have always found to be the case any time I have had an issue. Mercedes should wish to have 100 Erins working for them! More