Flagship Motorcars of Lynnfield

Darnell went out of her way to assure that I was fully informed about the vehicle, its pricing, and financing information. I have purchased four vehicles at Chambers dealerships (three at flagship), and informed about the vehicle, its pricing, and financing information. I have purchased four vehicles at Chambers dealerships (three at flagship), and will continue to do so. In addition, several family members are regular customers at Flagship Lynnfield. On the matter of a "shopping" experience, Darnell was a gracious host, offering refreshments, and providing full access to the vehicle I ultimately purchased. She gave me her full attention, even disregarding telephone calls unless they were pertaining to my transaction. The courtesy offered at Flagship is leagues beyond other companies. I had made a visit to Kelly Jeep in Lynnfield earlier that day to see a specific auto, and left very agitated at the poor service. I quickly found my way back to Flagship! It would be worth noting that the website listing of the car I purchased is what brought my attention to that vehicle prior to coming to the dealership. Thank you More

They were both Excellent!!!! Wonderful experience - I will refer everyone to them! Best dealership I have ever delt with in 20 years! Nikola & Julialisa were very helpful and responsive. Flagship was th will refer everyone to them! Best dealership I have ever delt with in 20 years! Nikola & Julialisa were very helpful and responsive. Flagship was the first to respond to my email request on price quotes. They earned my business! More

Let me first start by saying I have never met such a dedicated, professional, enthusiastic employee as Darnell. Right from the start she was so patient and held such an intelligence about herself. We dedicated, professional, enthusiastic employee as Darnell. Right from the start she was so patient and held such an intelligence about herself. We went into the dealership to look at preowned Mercedes and again just to look but ended up buying. She had shown us multiple cars and never once flinched on the amount of cars that we wanted to look at. We had 110% of her attention which made our visit feel even more special. Darnell is a great asset to Flagship Motorcars! We will be sending lots of business to her...Kudos Darnell keep up the great work! You are a genuine sales woman and that is what made our experience so great! More

Everyone was good to deal with, but salesperson, Nick Ioannidis, was exceptional. Low pressure. Seemed very knowledgeable about new vehicle and trade in value of traded vehicle. No unreasonable promises. Ioannidis, was exceptional. Low pressure. Seemed very knowledgeable about new vehicle and trade in value of traded vehicle. No unreasonable promises. Very professional. More

Julia and Nikola went above and beyond to assure a pleasant buying experience. They explained the car's many features and how to use them. In addition,they carefully described the several service co pleasant buying experience. They explained the car's many features and how to use them. In addition,they carefully described the several service contracts that I purchsed and their unique features. Mark in finance was also very helpful in this regard. Overall, they provided me with the most pleasant and rewarding buying experiece in my long history of purchasing automobiles!! More

As good a car buying experience as I've ever had...Nikola helped me navigate the process through several visits and numerous questions. At no time did I feel hurried or pushed towards a final decision - all helped me navigate the process through several visits and numerous questions. At no time did I feel hurried or pushed towards a final decision - all of my questions were answered fully with professionalism and courtesy. After completing a good deal of due diligence, including visiting competing dealers, I returned to Flagship to make my purchase. I had an opportunity to work with/meet several others at the dealership - all of them, Frank, Mark, and the GM, Mark Hoch, were professional and accommodating. More

My wife, Heather, has been searching for a late model E350 wagon for several months. After many unpleasant visits to other dealers, we were warmly welcomed at Herb Chambers' Flagship Motorcars by Darnell E350 wagon for several months. After many unpleasant visits to other dealers, we were warmly welcomed at Herb Chambers' Flagship Motorcars by Darnell Caruso-Kelley. Darnell was relaxed, professional, and personable - interested more in ensuring that our experience was a positive one than in making a sale. She spent the time exploring our needs and answering our questions and then gave us the time alone to make an unpressured decision. Heather is thrilled with her new car and we're both raving fans for both Darnell and the Herb Chambers organization. Excellent job! More

Darnell was friendly and efficient and helped my husband and myself to obtain the best vehicle at the best price. I would absolutely use her again and would come back to the dealership for another vehicle. and myself to obtain the best vehicle at the best price. I would absolutely use her again and would come back to the dealership for another vehicle. She was courteous, hard working and on top of everything we needed. She did first class work and the car so far is perfect. More

I purchased a Certified Pre-Owned 2009 C300 4Matic in April of 2011. Hands down, this was absolutely the best car buying experience I have ever had. The entire staff at Flagship is competent, professio April of 2011. Hands down, this was absolutely the best car buying experience I have ever had. The entire staff at Flagship is competent, professional and friendly. Julialisa Papagno was great to work with. She was up-front about everything and worked hard to make the deal happen. Nikola Radulov was terrific at explaining the car, comparing and contrasting the C300 with its competitors and handling the delivery. After the sale, both Julialisa and Nikola were both very helpful in working out some minor repair issues with the car. I will be happy to recommend Julialisa, Nikola and Flagship Motorcars to everyone. Karl More

this was our second s550 through flagship, we came back because of the over all quality and the exceptional service that we recieved. the staff always takes good care of all our needs no matter what servi because of the over all quality and the exceptional service that we recieved. the staff always takes good care of all our needs no matter what service is needed. julia and nikola gave us exceptional service when we traded in our 2007 model for our 2011 model. i would highly recommend this sales team to anyone looking for a great quality car. More