Flagship Motorcars of Lynnfield

I went into Flaship Fercedes with no intentions on buying..just to look. I left within 3 hours with a new car. From the moment George Marinos welcomed me into the dealership, he made me feel like a va buying..just to look. I left within 3 hours with a new car. From the moment George Marinos welcomed me into the dealership, he made me feel like a valued customer. He was so patient and very informative and I knew right away I could trust him. His easy manner made me so comfortable that I wanted to give him my business.I’ve bought vehicles from several high-end dealerships, including BMW, Lexus, and Mercedes. George, without a doubt, was the best salesman I have ever dealt with. The customer service, attentiveness, friendliness and professional manner in which he treated me with was unparalleled.He was integral to my purchase. There were no games, just up-front honesty and integrity. I had no idea what I wanted to trade my car in for and George just lead me to the car best fit for me. He was very patient with me and took the time to help me figure out the best choice. The gentleman Johnny Russo in the finance department who completed all my paperwork was also a contributor to this easy car buying experience. George and Johny offered me nothing less than the highest level of customer service. In this day and age, that’s a rarity. They definitely delivered! I wish my last 4 buying experiences were this positive. I will recommend George to all my friends and family. If you are looking to buy or lease a car...YOU HAVE TO GO SEE GEORGE...he will not disappoint you. More

Nick is a very patient, knowledgeable, salesperson. He helped me in all aspects of the sale. I feel he is an asset to the Herb Chamber Corporation. Nick made the experience extremely easy and I look fowar helped me in all aspects of the sale. I feel he is an asset to the Herb Chamber Corporation. Nick made the experience extremely easy and I look foward to doing buisness again with Nick in the future. More

just want to thank Kenny giordano, nick ioannidis for a great experience and a great buying experience , and will 100 refer them and will be back for more. great experience and a great buying experience , and will 100 refer them and will be back for more. More

We were very pleased with our experience with Jim Estabrook at Flagship Motorcars. He was easy to work with and he matched our company needs with a Sprinter that was within our budget. Estabrook at Flagship Motorcars. He was easy to work with and he matched our company needs with a Sprinter that was within our budget. More

Great service. Tj was very helpful and patient with us. Helped get us a new 2012 ML350 with the exact options we wanted at a very fair price. Helped get us a new 2012 ML350 with the exact options we wanted at a very fair price. More

Great experience with this dealership and Jim. All were extremely helpful and worked within my budget to get me into the car I wanted. When I'm ready for my next Mercedes, I won't think twice about where extremely helpful and worked within my budget to get me into the car I wanted. When I'm ready for my next Mercedes, I won't think twice about where to go. More

The customer service I received was outstanding-from the entire dealership, but specifically the gentlemen I worked with Derek Munro and Marc Limage. My purchase was a bit time sensitive due to the loss of entire dealership, but specifically the gentlemen I worked with Derek Munro and Marc Limage. My purchase was a bit time sensitive due to the loss of my previous vehicle, and both Derek and Mark were MORE then accommodating to my issue. Derek Munro took the time on his day off to tend to my needs after discovering I was having some problems with regards to my insurance company. This was a major wrench thrown into my purchase and it was handled immediately and with poise. From start to finish Derek and Marc were more then courteous, accommodating and a true joy to work with. These guys, and the entire dealership, were true professionals! I felt I made two new friends, and just happened to get a beautiful new car in the process. By the way I received an amazing deal on my C-Class coupe. I would recommend Flagship Mercedes in Lynnfield to ANYONE who is interested in a Mercedes, in fact I would insist upon it! Thanks guys for an outstanding experience and a beautiful new car. Sincerest Regards, An EXTREMELY satisfied customer. More

I must tell you what a pleasure it has been for meworking with certain of your associates on my recent Audi S5 purchase. Although I have not taken delivery of this vehicle to date my search for thisparticula with certain of your associates on my recent Audi S5 purchase. Although I have not taken delivery of this vehicle to date my search for thisparticular car started with George Chambers who couldn't have been more helpfuland cooperative in assisting me with product knowledge and eventually directingme to your Flagship Motorcars store. George'sdetermination,professionalism, and consideration in trying to satisfy my searchimpressed me greatly. His suggestion that I contact Julialisa Papagno andCharlie Saghbini in your Flagship store where the automobile I purchased thisevening was located couldn't have worked out better. Charlie Saghbiniexhibited outstanding managerial skills, his customer satisfaction level was offthe charts, and his ability to negotiate a fair deal for all parties will forsurebring me back to your dealership for future purchases. Julialisacouldn't have been more hospitable, professional, and considerate of myinterests making my experience extremely memorable. I can see why all areso highly regarded in your corporation. I will most certainly pass along my positive experience provided by yourteam members Charlie and Julia at Flagship as well as George from Audi Burlingtonand highly recommend these fine individuals to other friends and family. My last two automobile purchases have been from Chambers Group stores,Herb Chambers BMW of Boston (Mohammed) and now Flagship with Charlie and Julia. Please pass along my sincere gratitude to all your team members mentionedabove as I look forward to picking up my Audi S5 in the coming days. More

working with Darnell was a great experience. She is honest, up front and keeps it simple- she was on top of the whole process and delivered the car in a timely manner. I would do business again with D honest, up front and keeps it simple- she was on top of the whole process and delivered the car in a timely manner. I would do business again with Darnell and Flagship Motors. More

Jimmy C. was fantastic; we were purchsing a new car sight unseen from out of state and he was incredibly helpful and kept us constantly in the loop as to how we were proceeding. My husband and I really want unseen from out of state and he was incredibly helpful and kept us constantly in the loop as to how we were proceeding. My husband and I really wanted to pick up the car on a certain day due to our availability and Jimmy made it happen and was upbeat and nice throughout the entire process. I think customer service is such an integral part of the purchasing experience and Jimmy far surpassed my(rather high) expectations! More