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Flagship Motorcars of Lynnfield

Lynnfield, MA

Overview
Employees
Reviews
Vehicles
4.9
2,519 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,519 reviews

March 20, 2024

Jeff MCNALLY was courteous and professional. He made sure my service appointment went smoothly. Everyone at the dealership was helpful! More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitru Marcu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff MCNALLY 5 stars
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Mar 21, 2024 -

Flagship Motorcars of Lynnfield responded

Catherine, we're delighted to know that Jeff and our team at Flagship Motorcars of Lynnfield made your service appointment a smooth one. Thanks for the positive feedback!

March 20, 2024

Pleasant people and great service. They go the extra mile to please and exhibit professionalism More

by Dpellecchia53
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seymour
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Mar 21, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for the wonderful feedback about our Flagship Motorcars of Lynnfield team! It's our privilege to serve you and we look forward to doing so again next time!

March 16, 2024

Very friendly-efficient-got my car done timely-nice area to wait for the car More

by Drsiouxm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for visiting Flagship Motorcars of Lynnfield! We appreciate your kind feedback and hope we have the opportunity to serve you again in the future!

March 14, 2024

Always like the service we get at this dealership. Renan has been our service provider since 2019 and has always been there to call if we need anything. More

by janewithfood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Flagship Motorcars of Lynnfield responded

We're glad to know you've consistently enjoyed the service provided by our team here at Flagship Motorcars of Lynnfield. It's great that Renan has been a reliable point of contact for you since 2019! Thanks for sharing your experience with us.

March 14, 2024

Renan my service advisor is always pleasant and professional! I have been taking my cars to him for years! More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Flagship Motorcars of Lynnfield responded

We're so glad to know that Renan has been providing you with excellent service over the years at Flagship Motorcars of Lynnfield. We appreciate your loyalty and look forward to serving you for many more years!

March 12, 2024

Flagship Motoers provides excellent customer service from the moment you drive in until your car is ready. More

by philippelletier73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Flagship Motorcars of Lynnfield responded

We're delighted to know you had such a positive experience at Flagship Motorcars of Lynnfield! Thanks for highlighting our customer service. We look forward to serving you again in the future!

March 12, 2024

Renan was great. He ushered our major repair through Flagship Mercedes Lynnefield. What could have been a nightmare, a recall issue, had a happy ending. More

by AWS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Flagship Motorcars of Lynnfield responded

Hi AWS! We're glad to know that Renan and our team at Flagship Motorcars of Lynnfield were able to help you navigate through your recall issue smoothly. Thanks for trusting us with your major repair, we appreciate the positive feedback!

March 09, 2024

I can’t say enough how great it is to work with Stephan Lopes as my service advisor at Flagship Motorcars. His work is flawless. He keeps me updated, and attends to every detail. He remembers prior work on More

by Peg
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Flagship Motorcars of Lynnfield responded

Hi Peg! We're delighted to know that Stephan and our team at Flagship Motorcars of Lynnfield have been able to provide you with such a positive experience. We'll make sure your kind words reach them! Thank you for the review, we look forward to serving you again in the future.

March 07, 2024

I always go to this dealership for quite a decade. Love the place. It’s nice and people are very helpful especially Nathan Haugh is the best. More

by Angfe17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Flagship Motorcars of Lynnfield responded

Hi! We're so glad to know that you've been with us for a decade at Flagship Motorcars of Lynnfield! It's great that Nathan and the rest of our team have consistently provided helpful service. Thanks for your loyalty and support!

March 06, 2024

Outstanding service . . Stephen was so kind to a Senior person, very kind and pack. Patient in the work was outstanding. More

by Jdurante89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Flagship Motorcars of Lynnfield responded

Hi J Durante! We're delighted to know that Stephen provided you with outstanding service at Flagship Motorcars of Lynnfield. We appreciate your feedback and hope to see you again soon!

Mar 07, 2024 -

Jdurante89 responded

Yes I can’t say enough! He was there for me when my car broke down in Charlestown.. I am from Plymouth .. so I didn’t know what to do .. Stephen .. was patient and gave me guidance .. I have to say triple AAA .. was outstanding too .. thank you hiring people that know how to handle overreactive older people !!

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