Flagship Motorcars of Lynnfield

Exceptional Customer Experience Michael Daly went above and beyond to ensure that I got the vehicle that I was looking for. From the moment we walked into Flagship Motorcars we looke Michael Daly went above and beyond to ensure that I got the vehicle that I was looking for. From the moment we walked into Flagship Motorcars we looked at many vehicle options, test drove them, Mike explained all the features of each. When it came down to figuring out which vehicle was the best option to fit within my budget, Mike did very thorough research to present all my options and to see how we can work to get inside that financial box. We looked at many different options and Mike was incredibly patient throughout it all. I never felt rushed or pushed into anything. I truly felt like Mike had my best interest in mind through the whole process. Suada Kolenovic did an incredible job with the product concierge services. She explained ALL the intricate features and details of being a Mercedes-Benz owner. She went through the Mercedes Me app, demonstrated all features of the car, and patiently answered every question we had. Even after a few weeks of using the car, she is still enthusiastically answering all my questions. She has an incredible in-depth knowledge of all the features and how to maximize enjoyment of the vehicle. Having such a wonderful experience with Mike and Suada has made me want to be a customer of Flagship Motorcars for life. I will definitely be returning here for service and future sales. More

Wonderful buying experiance at Flagship Motorcars I had an amazing experience buying a certified pre-owned vehicle at Flagship Motorcars. Ibe and Suada did everything to make my buying experience wond I had an amazing experience buying a certified pre-owned vehicle at Flagship Motorcars. Ibe and Suada did everything to make my buying experience wonderful and easy. They advised and helped at every step. No sales pressure at all. I felt that they are representing me at the dealership. They understood my requirements and limitations and made appropriate recommendations. I felt comfortable throughout the buying process. This my third vehicle from this dealership and have been going there for about 14 years and every year my experience gets better. I strongly recommend this dealership for great car buying experience. Ibe and Suada, thanks a lot for your help and making this experience memorable. More

Wonderful experience Last weekend I went with my family to Flagship Motorcars of Lynnfield to find out the vehicle I had in mind to buy, but there was not much to think be Last weekend I went with my family to Flagship Motorcars of Lynnfield to find out the vehicle I had in mind to buy, but there was not much to think because being served by Lovette Monteiro there was no time for indecision, their professionalism and kindness made our decision much faster and satisfactory. I had a wonderful experience, Fast and efficient service. I was very impressed by the level of care and professional treatment I received from everyone at the dealership. Professional and friendly service personnel. and would use them again. Patricia Velez More

Excellent experience My husband and I recently purchased a new Mercedes. Karl Becker was the best sales person I have ever worked with. He was extremely patient, knowled My husband and I recently purchased a new Mercedes. Karl Becker was the best sales person I have ever worked with. He was extremely patient, knowledgeable, thoughtful, and has a relaxing way about him that made us feel at ease during our visit. He had absolutely everything ready for me today when I picked up my car. I would recommend him to anyone looking to purchase a car. Also, Paul Cioffi, a Product Concierge, worked with me to review everything about the car. He was incredible - thorough, funny, and very patient with my question. His knowledge of the car was very impressive. More

Flagship motors is a top notch operation. This was by far the best car buying experience I have ever had. My salesman Arthur took me through the entire process like a professional. Answered al This was by far the best car buying experience I have ever had. My salesman Arthur took me through the entire process like a professional. Answered all my questions and set everything in the car up for me. Darnell in finance worked and got me the best rate available, just as she said she would. I highly recommend Flagshio to anyone looking for a car. More

Thank you Lovett Lovett You were amazing and friendly and you took great care of me and my husband . We were so happy and I really appreciate that. I had excellent Lovett You were amazing and friendly and you took great care of me and my husband . We were so happy and I really appreciate that. I had excellent experience . More

Great customer service all the way thru when you drive off! From the moment I walked in to the moment I drove off in my car, Lovette took great care of me and catered to my every need. He kept in contact with m From the moment I walked in to the moment I drove off in my car, Lovette took great care of me and catered to my every need. He kept in contact with me about documents he needed, my insurance, when I would pick it up, etc. In fact, he actually had the day off that I scheduled to pick up my car and he came in to work to see me through 'til the end. Darnell was great with the financing part as well. I'm so pleased with my experience and will definitely be going back and recommending this dealership. More

Best Car Buying Experience I can not be happier with my experience at Flagship motorcars of Lynnfield. Skip made the process so easy and enjoyable, he is truly a pro. His attent I can not be happier with my experience at Flagship motorcars of Lynnfield. Skip made the process so easy and enjoyable, he is truly a pro. His attention to detail, honesty and patience made the experience flawless. I would highly recommend Skip to friends and family. The next day when i picked up the car Suada Kolenovic helped me with all the in and outs of the car. She was so personable and taught me everything i need to know. I would highly recommend her!! More

Best experience ever This was the best car buying experience I have ever had. My salesman Lovette was the was the best he took care of everything and the finance manager G This was the best car buying experience I have ever had. My salesman Lovette was the was the best he took care of everything and the finance manager Gil is the greatest he took care of everything for me. I will recommend this dealership to everyone. More

Extremely Helpful This was my 8th Mercedes purchased at Flagship. One, has been my sales consult for about 5 of my cars. He's very attentive, personable, pleasant & kno This was my 8th Mercedes purchased at Flagship. One, has been my sales consult for about 5 of my cars. He's very attentive, personable, pleasant & knowledgeable. Concierge Suada Kolenovic was extremely pleasant, outgoing, well educated in Mercedes Benz automobiles and products. Highly recommend her to teach you about your new car. She went over & beyond helping and showing me all my gadgets and toys. Told me to call her anytime, or to come in anytime for a refresher course. As there was so much to learn. All & all Suada made it a fun experience, instead of an overwhelming one!!! More