Flagship Motorcars of Lynnfield

Great experience This is the 4th time I have used this dealership for purchasing a lease. The staff here are top-notch! Manager Derek Munro is personable and always re This is the 4th time I have used this dealership for purchasing a lease. The staff here are top-notch! Manager Derek Munro is personable and always ready to make sure you leave there completely satisfied without exception. Nathan Haugh in service is always there to answer any questions I may have about my vehicle and gets me service appointments in a effortless and timely manner. Last but not least my sales specialist, Paige Babcock went above and beyond getting me quickly in a new lease and I have to say it was the best experience I have had so far with Mercedes. Her flawless professionalism combined with her good natured personality was refreshing and it made my experience all the better! Kudos to Mercedes-Benz of Lynnfiekd for having such dedicated and professional staff! More

Car lease I have to praise Mrs Paige Babcock, a product specialist, for her excellence in working with me on this most recent lease. She is excellent! She worke I have to praise Mrs Paige Babcock, a product specialist, for her excellence in working with me on this most recent lease. She is excellent! She worked very hard to make this happen, and if she was not in that role, I'd probably not get Mercedes this time. She was very persistent, but in a non-offensive way. She is pleasant, hard working and willing to listen. She was truly excited that I did the lease, and has followed up with me several times thereafter to make sure everything is fine. Top rating for Paige from me!! More

Incredible experience and amazing team! From the moment I stepped into this dealership I immediately felt at home. Phil greeted me with a giant smile and made me feel as if I was meeting up From the moment I stepped into this dealership I immediately felt at home. Phil greeted me with a giant smile and made me feel as if I was meeting up with a long lost friend. Not only did Phil listen to my needs, he understood my budget and was not trying to push more on me than I could afford. What a different experience this was for me. In the past, I always felt like another sale and then quickly forgotten. Not the case here, every employee who walked by me said hello and asked if there was anything I needed. When Phil had to leave me to check on things Awara, who sits next to Phil, took the time to talk with me and answer any questions I had. I had not even test drove a vehicle yet and was already sold. I ended up purchasing a 2019 GLA, which I am totally in love with. This is my first Mercedes and to be honest know it will not be my last. When it came to finalizing the sale, business manager, Justin helped me. Justin was extremely patient and kind to me. He took extra time to help me understand the financial piece and explained extra optional items that were available to me. Again, he was not pushy with trying to sell more then I wanted. Lastly, Franco, concierge, guided me through all the different intricacies of the car. He made sure I was comfortable with this and was extremely patient with my lack of expertise in the technology area. His calm demeanor and patience was just what I needed in that moment as I was feeling a bit overwhelmed. Thank you everyone for your kindness & patience with me! Not only was this the best experience I have ever had when purchasing a new vehicle, but I truly feel like I am apart of a family who genuinely cares. This dealership gets 5 + stars from me. The professionalism is far superior than anything I have ever experienced. I look forward to doing business with them in the future. More

Excellent experience Great experience with excellent service from Sean. Great guy selling a great product! Very happy with car delivery. I thought I was well informed a Great experience with excellent service from Sean. Great guy selling a great product! Very happy with car delivery. I thought I was well informed about the car. Franco took the to show me things and has been easily available by phone to answer additional questions I have had. Would absolutely recommend Sean and Franco. More

Best Car Buying Experience Ever! If you’re looking to buy a Mercedes Benz, Awara at Flagship is the one you want to go to! Awara made sure I got exactly what I wanted in terms of th If you’re looking to buy a Mercedes Benz, Awara at Flagship is the one you want to go to! Awara made sure I got exactly what I wanted in terms of the car and payments. He also worked out a great deal to get me out of my lease early. Franco was exceptional at explaining all the features of the car and I even learned a few new cool tricks I was not aware of. The car reveal was amazing. They had the car covered and even had a big red bow to top it off. Make sure you ask for Awara when you walk in and he will take care of you. Thanks Awara and Franco, keep up the great work!!! More

Outstanding! Respectful and stress free. Once again, Sales Consultant, Sean Bresnahan used his expertise and product knowledge to help me purchase my newest Mercedes Benz. His due diligence, Once again, Sales Consultant, Sean Bresnahan used his expertise and product knowledge to help me purchase my newest Mercedes Benz. His due diligence, ability to listen, perseverance, and willingness to negotiate a sale that fit my needs financially through to fruition, are testaments to his professionalism. He paid attention and I appreciated that. I also appreciated being updated throughout the process. I highly recommend Sean Bresnahan of Flagship Motor Cars of Lynnfield to anyone shopping for a Mercedes. He certainly exemplifies the Herb Chambers commitment to excellence and customer satisfaction that is so evident once inside the dealership. I can’t imagine purchasing a vehicle anywhere else and couldn’t be happier! Thank you Sean, what a wonderful way to begin the new year. More

Phil Phil Fabulous experience with Phil he’s very good and nice thank you thank you again will send friends and famiFabulous experience with Phil he’s very good Fabulous experience with Phil he’s very good and nice thank you thank you again will send friends and famiFabulous experience with Phil he’s very good and nice thank you thank you again will send friends and familyly More

Excellent Dealership and Employees I was considering a RR as I have always wanted one, but have been an MB driver and customer at Flagship for 15 years. I had such a great experience I was considering a RR as I have always wanted one, but have been an MB driver and customer at Flagship for 15 years. I had such a great experience this last visit, and felt that the personal attention and care was 5 star. Phil Saissi was outstanding, he truly went above and beyond to make sure I had a great experience and also remained an MB client. I also worked with Franco, and he was a pleasure to work with, both are so genuine, and such an asset to MB & Herb Chambers. I highly recommend these reps and this dealership. More