Flagship Motorcars of Lynnfield

Experience of my new CLS purchase Awara osman helped and worked with us to find and purchase our ideal car from Mercedes flagship. He is very welcoming ,helpful, kind and respectful. Awara osman helped and worked with us to find and purchase our ideal car from Mercedes flagship. He is very welcoming ,helpful, kind and respectful. I really strongly recommend him to any person who would like to find, choose and purchase his or her ideal car. More

Great Buying Experience I started buying from Flagship back in 2012 and have bought my last three vehicles there, in addition to recommending Flagship to anyone looking to pu I started buying from Flagship back in 2012 and have bought my last three vehicles there, in addition to recommending Flagship to anyone looking to purchase a vehicle. The quality and craftsmanship of the vehicles is only one reason for my continued purchases. The main reason is the staff and the service after the sale. I could not be happier with my current purchase as Paige Babcock went above and beyond to make the experience easy, informative, and an enjoyable. Her knowledge of the vehicles in terms of attributes, technology, and options, was superb. She went out of her way after the sale to ensure all bases were covered including a specific plate I wanted on the new car and follow up questions on the technology. Not to mention the smooth financing and paper work process that Gil Otero guided me through. And the experience does not end once the sale is complete, Grace Costco and Al Swirka in the Service Department go out of their way to make the service and repair of my vehicle easy and enjoyable. Paul McDaniels has done an amazing job of bringing such a great staff together to make the car buying and owning process one of the best. More

Awara Osman was great! I was ready for another vehicle (CPO) and I found the exact car online at Flagship. My prior salesman has left for another MB dealership and I was int I was ready for another vehicle (CPO) and I found the exact car online at Flagship. My prior salesman has left for another MB dealership and I was introduced to Awara. From the very start he was very friendly and very knowledgeable about every detail of the vehicle from service history to financing. I decided to purchase the vehicle and within 3 hours from start to finish I was walking out of the dealership with a purchased vehicle with plans to pick it up the following week. There were a couple of minor issues with the vehicle that Awara made sure were addressed. Awara also worked to get me the maximum for my trade in. A fast, painless and great experience. I am always happy to work with Flagship Motors, this is my 2nd vehicle from this dealership and I'm always happy. There are others working there I have dealt with in the past, namely Paul McDaniels, Nick Ioannidis and Gil Otero, and they are all very customer focused, helpful, and a pleasure to work with. More

It's all in the people! Awara Osman provided a pretty unique experience. As I went through the entire purchase process (including dealing with an expected service call in th Awara Osman provided a pretty unique experience. As I went through the entire purchase process (including dealing with an expected service call in the first month), I felt like I had a highly responsive advocate who was available pretty much 24x7. Didn't matter if he was officially 'on the clock' or not, before, during, or just as importantly, after the 'sale', Awara was always incredibly knowledgeable and / or diligent (if he didn't know an answer to one of my questions, he would quickly track it down), communicative, and responsive. Awara took my car buying experience to a level I've not experienced before. More

Enjoying my new Mercedes-Benz! The team at Flagship made it easy to find the perfect Mercedes-Benz. Great product knowledge, great attitude and easy going. Made sure I left with a The team at Flagship made it easy to find the perfect Mercedes-Benz. Great product knowledge, great attitude and easy going. Made sure I left with a great deal and a smile. Best car buying experience I have ever had. The entire team went above and beyond. Thanks Guys! More

Great Staff, Great Cars, and Great Prices! Our relationship started off on the wrong foot mostly do to my impatience but Awara was very patient with me and my wife. We had a tricky situation wi Our relationship started off on the wrong foot mostly do to my impatience but Awara was very patient with me and my wife. We had a tricky situation with out of state deal but again Awara kept us in the loop constantly and even put us in a loaner till we got our car! We didn’t really agree with the sales manager, Derek, but Paul McDaniels was a true savior to this entire deal as there were a few small hiccups but he ensured everything went smoothly for us. I highly recommend only to deal with Awara as he is a straight shooter and does not waste your time with the typical “let me go ask my manager” crap that other dealers do. We will definitely be back in a few years to trade in our CLS for an SUV to start a family with my wife! More

Wonderful customer service Awara Osman Is very professional in all he did for us. From the time we walked to the final sale he was tremendously helpful. He went beyond our expec Awara Osman Is very professional in all he did for us. From the time we walked to the final sale he was tremendously helpful. He went beyond our expectations. Would highly recommend him for all your services. More

Great overall experience! My experience was amazing! Everyone was so welcoming and friendly! Awara was my Sales rep and helped us throughout the entire process. He was so frien My experience was amazing! Everyone was so welcoming and friendly! Awara was my Sales rep and helped us throughout the entire process. He was so friendly and even got us lunch one day! Overall GREAT costumer service! More

Great service They go above and beyond to make sure you’re happy with your vehicle. Service was great from pre sales to post sales. Awara kept us informed on everyt They go above and beyond to make sure you’re happy with your vehicle. Service was great from pre sales to post sales. Awara kept us informed on everything that was happening in the back end throughout the process. More

Great experience! Awara Osman and Darnell Steward were great! They provided me with great service, gave me a great deal, and I recommend them (five stars). Great overal Awara Osman and Darnell Steward were great! They provided me with great service, gave me a great deal, and I recommend them (five stars). Great overall experience . More