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Flagship Motorcars of Lynnfield
Lynnfield, MA
2,438 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,438 reviews
July 19, 2018
great experience Amazing experience with Phil. 100% excellence. We bought a CPO E350. From beginning to end we were happy with the process. Phil was a pleasure to Amazing experience with Phil. 100% excellence. We bought a CPO E350. From beginning to end we were happy with the process. Phil was a pleasure to work with and we left feeling like a valued customer. More
by mike
July 17, 2018
Great Salesperson As always great service an experience. We came in on Sunday and our salesperson Phil Saissi was extremely helpful and polite. He helped us select a As always great service an experience. We came in on Sunday and our salesperson Phil Saissi was extremely helpful and polite. He helped us select a perfect for my son. We loot forward to continued service in the future with both Phil and the rest of the Flagship motor car team. More
by carolb
Employees Worked With
Justin Kloack
July 15, 2018
RECENT LEASING EXPERIENCE Great overall experience, highly recommend, my salesperson Phil was very attentive, excellent teamwork. I am also a happy service customer of Flagship Great overall experience, highly recommend, my salesperson Phil was very attentive, excellent teamwork. I am also a happy service customer of Flagship Mercedes, truly excellent place. More
by NellieVick
July 14, 2018
Flagship motorcars of lynnfield I had a really great experience at flagship motorcars of Lynnfield. From the big selection of car to the wonderful staff, in particular Phil Saissi I had a really great experience at flagship motorcars of Lynnfield. From the big selection of car to the wonderful staff, in particular Phil Saissi and Franco Cordano. Phil took his time listening to what I wanted and took care of all my needs big and small. Great personality and all around great guy. As for Franco he gave me a thorough breakdown of everything in my new vehicle from top to bottom. He made sure when I left the lot I knew how to used every single function in the car marking me feel happy and confident in my new purchase. Couldn’t thank these two enough! More
by Achit722
Employees Worked With
Phil Saissi, Franco Cordano
July 13, 2018
The service department is damaging the luxurious brand If you really want to be treated like a Mercedes benz customer please go somewhere else. The service department is horrible. I have brought my car for If you really want to be treated like a Mercedes benz customer please go somewhere else. The service department is horrible. I have brought my car for regular maintenance few times. Last time my car was hit and my window shield was broken. Not only I didn't get an apology but also the service manager "Michale" screamed at me in front of everyone. I was yelled at, humiliated and my car was not eventually serviced. I have tried to get in touch with the general manager Paul for few times. I complained to Mercedes benz USA and I'll keep complaining and doing everything in my power until I get the apology that I deserve. I do not want any compensation I only want an apology. I can't wait to return my lease to get BMW. This delearship truly damaged Mercedes Benz brand More
by Basel88
Employees Worked With
July 07, 2018
Great Dealer Buying a used car used to be such a unpleasant experience, but my recent experience at Flagship was nothing of the sort. I just purchased a CPO S550 a Buying a used car used to be such a unpleasant experience, but my recent experience at Flagship was nothing of the sort. I just purchased a CPO S550 at a very good price compared to the half dozen other dealerships in our area. Phil, the salesman was professional, knowledgeable and friendly. He worked with his management to get me a very fair price for my trade in. Franco, from their concierge service, spent over an hour teaching me how to use all the computer controlled gadgets in the car. I would recommend Flagship to everyone. More
by Eric123
Employees Worked With
Phil Saissi and Franco Cordano
July 06, 2018
Suada is the best sales rep we've ever met, cheerful, thoughtful, sweet, great follow up, complete knowledge of all aspects of the vehicle, great service is the best sales rep we've ever met, cheerful, thoughtful, sweet, great follow up, complete knowledge of all aspects of the vehicle, great service More
by Gb
Employees Worked With
Suada
July 05, 2018
Sean was extremely helpful and knowledgeable when we leased Sean listened to our needs and we were able to come to a fair agreement for our latest Mercedes. Sean made our experience extremely pleasant.He is the Sean listened to our needs and we were able to come to a fair agreement for our latest Mercedes. Sean made our experience extremely pleasant.He is the best salesperson that we have ever dealt with when buying/leasing our cars. More
by Maria1956
Employees Worked With
July 04, 2018
Best Mercedes-Benz Dealership Around There's something special about this place. If you're looking to buy a MB, Paige Babcock is your person. Fun, knowledgeable, detailed, no-pressure. There's something special about this place. If you're looking to buy a MB, Paige Babcock is your person. Fun, knowledgeable, detailed, no-pressure. More
by newmbowner
Employees Worked With
Paige Babcock
July 01, 2018
Queen for a Day! What a Wonderful experience Thanks to Danielle Keyes, Paige Babcock and Justin Kloack. A reflection of why this is the third Mercedes I have bought fr What a Wonderful experience Thanks to Danielle Keyes, Paige Babcock and Justin Kloack. A reflection of why this is the third Mercedes I have bought from this dealership. All three went out of thier way to make it the best experience ever in car purchasing! More
by Donna D
Employees Worked With
#1 in Customer Service Danielle Keyes, Justin Kloack, Paige Babcock, Lilly Hughes
