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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,566 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,566 reviews

May 01, 2021

Always great, worth the two hour trip to have them complete the work as needed. Flashy feedback and fast drop off and pick up. Advisor Nathan is always on point and detailed. More

by BenzReview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Flagship Motorcars of Lynnfield responded

We are so excited to hear that our team at Flagship Motorcars of Lynnfield is worth the drive! Thank you very much!

April 30, 2021

Incredibly professional and knowledgeable. Answered all my questions. Friendly service. Look forward to working with this team going forward with many more Mercedes purchases. Many thanks More

by KIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barbosa
May 03, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for choosing Flagship Motorcars of Lynnfield, we appreciate your positive feedback and look forward to your continued business!

April 30, 2021

Stephen was very efficient and helpful getting our car in and out and we feel well taken care of. Thanks Steve! Thanks again much appreciated! More

by Tim Webber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Apr 30, 2021 -

Flagship Motorcars of Lynnfield responded

Tim, we are so happy that Steve did a great job for you! He is truly an asset to Flagship Motorcars of Lynnfield!

April 30, 2021

Bought 2 cars in 6 days with Skip Petersen as our salesperson. A good experience all around with him and also with gentlemen in finance. More

by CarolWM of Medway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibe Ogwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Flagship Motorcars of Lynnfield responded

Carol, we are so happy to hear that Skip and our Flagship Motorcars of Lynnfield team did a great job for you! Thank you for this review!

April 30, 2021

I've been a loyal client for 16 years with MB of lynnfield and the major reason for this is the service team, Nathan haugh (service advisor) and Mike Hannifan (service manager). They treat me as I'f More

by Ladybug Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Krol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your years of support! It means so much that you can always count on Nathan and Mike to take care of you. We are lucky to have loyal customers like you!

April 30, 2021

The service rep went above and beyond to help correct my problem and explained all my options available in detail to make best decision going forward for this 10 year old vehicle More

by Subman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephan
May 03, 2021 -

Flagship Motorcars of Lynnfield responded

We always aim to go above and beyond for your customers at Flagship Motorcars of Lynnfield! Thank you for your business and 5-star review!

April 29, 2021

Renna is always very nice, professional, and keeps me informed of any work that is being done to my vehicle. She always goes the extra mile for me and makes me feel like a special customer. I highly rec More

by Heidster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna (not certain of last name)
Apr 29, 2021 -

Flagship Motorcars of Lynnfield responded

We're glad you can always count on Renna to take care of you! Thank you for your review and for being a Flagship Motorcars of Lynnfield customer! We'll see you next time!

April 29, 2021

No wait time got in and out very quickly Jjjjjjjgcgdgghhhhhhhhhhhhhhhhhiiytre Kkkhvcdd hvffff hhgffg bbgggh hhhhhj bhhhhj vvgghuj ijjjhj bhhhhj bhhhhh jjhhhj hhhhhj bhhhh hhhhhj bbb More

by chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Flagship Motorcars of Lynnfield responded

This is a fantastic review! Thanks from the entire team at Flagship Motorcars of Lynnfield!

April 29, 2021

Renan took great care in and out in just over an hour. Great experience . Waiting area clean and comfortable . Made my appointment last minute and they were very accommodating fitting me in. More

by go55578891
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renan
Apr 30, 2021 -

Flagship Motorcars of Lynnfield responded

Renan, we are so happy that you had a great time with our crew at Flagship Motorcars of Lynnfield! Thank you for taking the time to tell us about your visit.

April 29, 2021

My experience wi this dealership has been nothing but positive. They address all the issues that need servicing. They also haa as be found some that I were not aware of and made the necessary repairs. K More

by Katoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Katoz responded

Always treated with respect and friendliness. Very knowledgeable team in every aspect of the service process

Apr 30, 2021 -

Flagship Motorcars of Lynnfield responded

We are thrilled to hear that your time working with Flagship Motorcars of Lynnfield has been so incredible! Thank you!

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