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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,563 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,563 reviews

May 11, 2021

The Flagship Motorcars of Lynnfield Team is first rate a full Five Star Team. They are all true professionals. We have to single out two exceptional members of the staff. We must recognize Craig Bovio an More

by Marymadjad76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibe Ogwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Bovio, Product Specialist
May 12, 2021 -

Flagship Motorcars of Lynnfield responded

Wow, thank you so much! Your support means so much to the entire Flagship Motorcars of Lynnfield team. We look forward to our continued relationship with you!

May 10, 2021

Stephen went above and beyond. While my car was being serviced I inquired about some items that were not in the car when I bought it and he made everything right. Very pleased. More

by Mdewald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Flagship Motorcars of Lynnfield responded

We're so glad to hear Stephen went above and beyond for you! Thanks for choosing Flagship Motorcars of Lynnfield for your service needs!

May 08, 2021

Nathan is a truly devoted and gifted professional that has given service a new meaning and set the bar higher than expected! His mannerism and courteous approach should be taught to others. More

by Drfarzad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Drfarzad responded

Great team!

May 10, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you so much for this fantastic feedback - Nathan will be thrilled to hear it! We appreciate you trusting Flagship Motorcars of Lynnfield with your vehicle's service needs and hope to see you again next time!

May 07, 2021

I recently purchase a car from this dealership. I had a great experience in dealing with David Barbosa, product specialist. I'm a mechanical engineer and asked a lot of technical questions, he had all the More

by v.quijano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Barbosa
May 07, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your wonderful feedback and rating! We are so happy to hear David gave you the best possible experience! We are happy you found a fellow Gearhead here at Flagship Motorcars of Lynnfield! We look forward to seeing you again soon!

May 07, 2021

This is the second car I purchased here at Lynnfield Motorcars and we've been pleased with all the sales rep that have helped us. More

by Mishelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Petersen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you so much for this nice review, Mishelle! We're pleased we could help you feel confident purchasing a second time around! See you next time! - Flagship Motorcars of Lynnfield

May 07, 2021

At Flagship Motors in Lynnfield, they treat their customers with respect and do not harass you into purchasing any car. They are respectful and help you as best they can. More

by Mishelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Petersen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for choosing Flagship Motorcars of Lynnfield, we appreciate your positive feedback!

May 06, 2021

They are the best in the service area especially Renna. Always there for me whenever I went in. Never had a problem with service there. More

by DonnaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Saissi, Renna Elshrafi
May 07, 2021 -

Flagship Motorcars of Lynnfield responded

Reviews like this one make our day, Donna! Thanks from the Flagship Motorcars of Lynnfield team!

May 06, 2021

As always 5 Stars when you pull in the garage door to meeting your service advisor. They go extra 100 miles to take care of you and your vehicle. Thank you More

by joemrenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Flagship Motorcars of Lynnfield responded

We are so happy that our team can take such great care of you, Joe! Thank you for these kind words about Flagship Motorcars of Lynnfield!

May 06, 2021

Everyone is friendly and helpful. Especially Renan who is always polite and accommodating every time I have been there for service or a recall. Thank you! More

by Theo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Flagship Motorcars of Lynnfield responded

Theo, we are so happy that you've had great experiences working with our team! Thank you for coming in to Flagship Motorcars of Lynnfield!

May 05, 2021

The service team at Flagship us top notch. I have called with issues that that have been minor more than once. They always take great care to get me in (and out) as soon as possible. More

by Katconnor628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDaniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Awara Osman, Renna Elshrafi
May 06, 2021 -

Flagship Motorcars of Lynnfield responded

Kat, we are so happy to hear that our team at Flagship Motorcars of Lynnfield has been able to take great care of you!

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