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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,581 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,581 reviews

May 27, 2021

Excellent facility. Offers multiple options for care of Excellent facility. Offers multiple options for care of my car. Always courteous and efficient. RenanIs my assigned service manager and is always c More

by hwb534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Flagship Motorcars of Lynnfield responded

Thanks for the five-star rating and kind words! We're glad to hear Renanis helped you enjoy your visit to our Flagship Motorcars of Lynnfield service center! We look forward to seeing you at your next appointment!

May 27, 2021

Ranen was extremely helpful. Contacted tow company right away they got back to me promptly and picked up the car right on time. Service was fine quickly. Fixed the broken key fob and showed me how to use i More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
May 27, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you so much, Sue! We are so glad Ranen made this experience better and helped improve a bad situation! We appreciate you choosing Flagship Motorcars of Lynnfield! See you next time!

May 27, 2021

I did have a good receive at first but took that down as soon as it hit four weeks since buying my car and still haven’t been able to pick it up. I was told it’d be a couple weeks. It’s been four now and More

by jordan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ibe Ogwu
2.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kloack
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Flagship Motorcars of Lynnfield responded

Jordan, Thank you for your feedback. Since this is an out-of-state sale we are unable to provide a runner as we have staggered staffing hours due to COVID19. We are sorry for any inconvenience this may have caused. We are also working with your state to have plates delivered today. If you have any further questions please do not hesitate to contact me at your earliest convenience. Thank you, Paul McDaniels - General Manager pmcdaniels@herbchambers.com

May 27, 2021

Super friendly and helpful they made me very relaxed and cared about my needs would go back and send all my friends there definitely worth a trip More

by Spears
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Lisa Papagno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul mcdaniels
May 27, 2021 -

Flagship Motorcars of Lynnfield responded

Thanks for the five-star rating and kind words! We're glad to have you as our customer! - Flagship Motorcars of Lynnfield

May 27, 2021

Flagship Motors has always addressed my vehicles with prompt attention! The relief from the pandemic has increased the volume of customers, otherwise the service is quick More

by Wolverton784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Flagship Motorcars of Lynnfield responded

We couldn’t ask for a better review of Flagship Motorcars of Lynnfield, thanks so much!

May 25, 2021

Stephen was great. He offered a rental car or because I was there for five hours a car to go to lunch. The job got done I had a tv, coffee and ladies room. The noise is gone in the car and it was clean. More

by Tishcampagnoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your wonderful review! We're happy Stephen helped make your visit so special! We appreciate you being part of our Flagship Motorcars of Lynnfield family!

May 24, 2021

Per usual treated to top level service by Steve Lopes and the techs at Flagship Service. Its a pleasure working with Steve and he always keeps me informed along the way with the process and explains everythi More

by MikeBren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you so much for the awesome review and rating! We're happy to hear Steve and our team went above and beyond to provide another five-star experience! We couldn't be happier to have you as a Flagship Motorcars of Lynnfield customer!

May 24, 2021

Outstanding service, great communication as usual from Nathan Haugh who is outstanding. My car was in for brakes and rotors and job was completed by early afternoon More

by Robert@extax1.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Flagship Motorcars of Lynnfield responded

Thanks for the positive review! We're so glad Nathan made the experience of such an in-depth repair easier! We appreciate you coming to work with us and look forward to seeing you again! - Flagship Motorcars of Lynnfield

May 23, 2021

Renan moved the process forward without delay, and I felt that the input I received was knowledgeable and reliable. Also, I appreciated the availability of semi-outdoor waiting space where I could ditch my m More

by DavidP
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for this kind five-star review! We are happy to hear Renan made your experience so enjoyable and comfortable, considering the situation. We look forward to seeing you next time! - Flagship Motorcars of Lynnfield

May 22, 2021

Coming to the dealership for service or sales It is always a wonderful experience. Excellent service, excellent product. I would definitively stay with Mercedes Benz. More

by Ozzieasdru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Flagship Motorcars of Lynnfield responded

We are honored to receive your support and positive review. Thank you! - Flagship Motorcars of Lynnfield Team

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