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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,581 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,581 reviews

June 13, 2021

Nathan in service is great!Great communication on Nathan in service is great! Great communication on updating what work needs to be done and when it will be completed. Very friendly and helpful. More

by Tonyravida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your kind review and great feedback! We will share this with Nathan and our team and look forward to seeing you at your next appointment! - Flagship Motorcars of Lynnfield

June 11, 2021

Steve is very nice person He understand of the work and give you right advice I will be back with him if I need to fix my car More

by Dkaria4352
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Flagship Motorcars of Lynnfield responded

We are so happy to hear that Steve took great care of you! He is such an asset to Flagship Motorcars of Lynnfield!

June 11, 2021

Nathan is the best service advisor at this MB dealership. I have been buying Certified MB’s/BMW/Porche and he is responsive/informative and above all your best resource at the Dealership- I highly recommend More

by Robertkirk89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Flagship Motorcars of Lynnfield responded

It means so much to hear Nathan and our team gave you such excellent care! Thank you for this awesome review and rating! We'll see you at your next appointment! - Flagship Motorcars of Lynnfield

June 10, 2021

Nathan Haugh has been my service rep for several years and is always on top of his game. He treats me more like a friend than a customer and I appreciate that very much. Rich Yagjian More

by ryagjian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Flagship Motorcars of Lynnfield responded

Nathan is a valued member of our team and we're so glad they provided a five-star experience this time around for you! Thank you for the awesome review and rating, and for being part of our Flagship family! We'll see you next time, Rich!

June 10, 2021

I had a great customer service experience when purchasing a vehicle from Flagship recently. I highly recommend them and will definitely go back in future. More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDaniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Flagship Motorcars of Lynnfield responded

Paul, this is so great to hear! Our customers are so important to us, so it means a lot when they enjoy their experience with us. We look forward to seeing you again at Flagship Motorcars of Lynnfield!

June 09, 2021

The customer service at Flagship Motorcars was top notch. Awara was so attentive to our needs and very helpful. The financial guru that assisted with our paperwork was extremely thorough. Kudos to Flagship! More

by petra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibe Ogwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Awara Osman
Jun 09, 2021 -

Flagship Motorcars of Lynnfield responded

Thanks for review and business with us! Our goal is to provide top-notch customer service, and I am glad to hear that Awara and our team have shown you their commitment to this.

June 09, 2021

Every time I take my car in for service I always look to speak to Renna. She is so upbeat, friendly and professional from beginning to end. She is extremely knowledgeable and answers all of my questions in More

by Mercedeschick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Jun 09, 2021 -

Flagship Motorcars of Lynnfield responded

We are so happy to hear that Renna has done such a great job for you! We love having her on the team at Flagship Motorcars of Lynnfield. Thank you for your kind words!

June 08, 2021

Just wanted everyone at Flagship Motors that my wife Carol and I are very happy with the great service we have had over the years. Renna Elshrafi and Iba Ogwu are great people who give the best service More

by Bill and Carol Williamson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibe Ogwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Jun 08, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you so much for these kind words and continued support, Bill and Carol! We value you as our customers and are so happy Renna and Iba made your visits worthy of five stars! We look forward to many more years of reliable service! - Flagship Motorcars of Lynnfield

Jun 08, 2021 -

Bill and Carol Williamson responded

Thanks again, hope to see everyone soon.

June 08, 2021

Always excellent customer service, from drive in to end of appointment Personnel are attentive and helpful, solicitous without being swarmy. Everyone seems to have the same work ethic More

by htalberth
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Jun 09, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your confidence in Flagship Motorcars of Lynnfield, and for your business. We are thankful to have you as a customer!

June 06, 2021

It is always a pleasure working with Flagship motors. The service department is great and has kept the car running great. Thank you for all you do More

by Salem Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Becker, Renna Elshrafi
Jun 07, 2021 -

Flagship Motorcars of Lynnfield responded

This is so great to hear! Thank you for the wonderful review and rating! - Flagship Motorcars of Lynnfield

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