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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,511 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,511 reviews

September 21, 2024

Dealership is very on point and clean, very respectful. Always, hear on the customer needs and they get to the point. More

by forcefitathletics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for the positive feedback! We're glad to hear that our team at Flagship Motorcars of Lynnfield met your expectations and provided a respectful, efficient experience. We appreciate your support!

September 20, 2024

My service advisor Renan makes servicing my car a less stressful process when things needs to be done. Friendly and professional. More

by Ekittiphane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your rating. We appreciate your business and look forward to sharing this with Renan. We look forward to seeing you again at Flagship Motorcars of Lynnfield!

September 18, 2024

Excellent service and Great Communication at all points of contact. I highly recommended for anyone More

by ian.white.j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDaniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bresnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Flagship Motorcars of Lynnfield responded

Ian, thank you for the positive feedback about your experience with the Flagship Motorcars of Lynnfield team! We appreciate your recommendation and hope we have the privilege of working with you again in the future!

September 14, 2024

Flagship could not have been better. Arthur and Laurence were exceptionally accommodating and 100% reliable. More

by Matt E. CT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kloack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Blaushield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Tsaousis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Flagship Motorcars of Lynnfield responded

Matt, we're delighted to hear that Arthur and Laurence provided exceptional service at Flagship Motorcars of Lynnfield. Thanks for the fantastic review!

September 12, 2024

The staff is very knowledgeable and did exactly what was requested. The loaner car was provided and returned without any problems. My rating is a (5) star experience. More

by GLK350W4Rated#1-2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Flagship Motorcars of Lynnfield responded

We're delighted to hear that our knowledgeable staff and seamless loaner car process made your experience at Flagship Motorcars of Lynnfield a five-star one. Thanks for the great review!

September 11, 2024

Always pleased with the service explanation the employees are very courteous, and the work is John correctly More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Flagship Motorcars of Lynnfield responded

Marie, we're delighted to hear that you consistently receive courteous service and clear explanations at Flagship Motorcars of Lynnfield. Thanks for sharing your positive experience!

September 10, 2024

Always very attentive Renan goes out of his way to take care of my needs More

by Stephendgoodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Flagship Motorcars of Lynnfield responded

Stephen, thank you for trusting Renan & the Flagship Motorcars of Lynnfield team with your vehicle's service needs! We appreciate your kind review and look forward to seeing you next time!

September 10, 2024

Poor service experience. I was there for an A service on a car that has less than 10,000 miles. I was told “realistically” I should expect the service to take 1.5 hours, so I More

by SS1234
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Lopes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Flagship Motorcars of Lynnfield responded

We apologize for the delay and lack of communication during your recent service visit. This is not the level of service we strive to provide and we have reviewed what you shared with our team. We hope you will consider reaching out to me directly, so we can discuss what went wrong. We hope to regain your confidence. Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

September 07, 2024

Great service by Nathan…. Routine oil check…but Nathan noticed that I need the inspection sticker done…very attentive and polite! More

by hmartins8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Flagship Motorcars of Lynnfield responded

Hi Martin, thank you for sharing your experience! We're glad Nathan provided attentive and polite service during your visit to Flagship Motorcars of Lynnfield. We appreciate the feedback and look forward to serving you again!

September 05, 2024

Always a pleasure dealing with Julialisa Very happy with the overall experience at dealer ship More

by al3333
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julia Lisa Papagno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Flagship Motorcars of Lynnfield responded

We appreciate you leaving us this awesome review! We'll see you next time! - Flagship Motorcars of Lynnfield

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