Five Star Toyota of Milledgeville

Jaime Brooks is very knowledgeable and friendly. I recommend her to anyone wanting to purchase a vehicle. The prices are fair and employees very friendly and is very knowledgeable and friendly. I recommend her to anyone wanting to purchase a vehicle. The prices are fair and employees very friendly and knowledgeable and personable More

salesman and dealership i would like to thank 5 star toyota for being awsome at my first vehicle purchase easy and non-stressful. the salesman Aaron Schielie listened to all. i would like to thank 5 star toyota for being awsome at my first vehicle purchase easy and non-stressful. the salesman Aaron Schielie listened to all.my concerns and addressed them all with ease. i would recommend anybody to go there. More

WORST EXPERIENCE BUYING A CAR!!! I bought my car about 90 days ago from this dealer and from day 1 it has been a nightmare! 1). When I got the car home I realized it had not been det I bought my car about 90 days ago from this dealer and from day 1 it has been a nightmare! 1). When I got the car home I realized it had not been detailed or serviced and had no floor matts. 2). The. Teams where bad and I had to take it back within 2 weeks. 3) After the break repair, there is this clonking noise every time I turn my wheel and my car is making this loud noise whenever I accelerate. I took my car to a Toyota Dealer in Roswell, since it is still under Manufacturing Warranty, to be checked out. They did the diagnostic and tells me "whoever sold you this car needs to give you another one. This car has been in a collision and had several Transmission issue including one being replaced. The subframe has been pulled out the car as well. That clonking noise is really bad and we can't pin point it." The mechanic also wrote this up and added it to the Toyota system because there was NO history of any type of work or services done on my car in the system. It showed where parts were ordered but no details as to WHAT was done. The next day I drive ALL THE WAY back to Milledgeville Toyota and show them all the stuff Roswell Toyota wrote up from the diagnostic and they began to IMMEDIATELY tell me that Roswell was lying!!!! After checking my car out the service manager comes out and tells me and the sales person that sold me the car "Yeah the transmission is bad and it needs a new one. ". My sales person looking shocked as well in disbelief. I ask the service manager why is a Toyota that is only 2 years old under warranty needing a THIRD transmission?????? He shrugs his shoulder and his says "well my mechanic messed up the second one and I had to pay for that." This was on Tuesday 6/13/17 and they said my car would be ready next week Monday or Tuesday. However I got a call 2 days later saying my car was ready. WHAT! Okay I go pick up my car on Friday 6/16/17 and I ask "what about all the other issues listed from the diagnostic?" Robert the Asst Service Manager says "aww ain't nothing else wrong with your car. We out a new transmission in it and no paperwork is needed, it's all in the system. ". He gave me my keys and moved on. As I am driving back to Atlanta I hear the clonking noise as I turn again! I turned around and went back to he dealer and told both Robert and Brad (Service Managers) that my car is NOT fixed it's still making the clonking noise when I turn right or left!! I ask them for a print out of what was done on my car, which as a customer I have the right and should have had it in the first place. They both just looked at me gave me the print out and said nothing! Didn't even inquire about what was still wrong with my car. This morning I called to speak with the GM and I'm told he is not available but someone by the name of Trey is going to call me soon. My next step is to take Legal action against this dealer. None of the paper trail on this car lines up, even down to the color of the car, with anything and they refuse to fix the problems. I am in distress trying to get answers and resolution on a 3year old Toyota with a manufacturing warranty that I purchased only 90 days ago!!! It's sad and frustrating to be brushed off as if my concerns do t matter. If there is an issue with my CV Joints or any other axle issues I could have been killed led traveling back to Atlanta on the highway and they could care less! More

Satisfied friendly service. See Travis If you go to Five Star Toyota of Milledgeville you have to ask for Travis. Knowledgeable and friendly salesmen and aiming to please with his every mov If you go to Five Star Toyota of Milledgeville you have to ask for Travis. Knowledgeable and friendly salesmen and aiming to please with his every move. Looking for a new or used car go see Travis at Five Star Toyota of Milledgeville! More

great vehicles The reason I have gave a 5 star rating is because they have the best vehicles and they make wonderful deals with you especially if you deal with Marth The reason I have gave a 5 star rating is because they have the best vehicles and they make wonderful deals with you especially if you deal with Martha Bragg because she is the only one that will make the best deals for anybody and I would definitely recommend anybody to them More

Dependable, reliable services at local dealership. My experience was timely and professional. We were able to negotiate on down payment and terms that reflected my budget. Sales person was informa My experience was timely and professional. We were able to negotiate on down payment and terms that reflected my budget. Sales person was informative on car, package of warranty, terms of loan and checking to see if I was pleased with purchase. More

i needed a car and i got wat i was looking for My name kimberly eberheart Hey i love the service thank to mrs cathy peacock she really was a great help to us it took a while but she work and work u My name kimberly eberheart Hey i love the service thank to mrs cathy peacock she really was a great help to us it took a while but she work and work until we got appoved car and the price we was looking for i really love her service she was the best best More

Long walk in, Smooth drive home. I was never pressured into making decisions. She advised me to do the same thing my father said! "Check-in with an open mind, and you'll always leave I was never pressured into making decisions. She advised me to do the same thing my father said! "Check-in with an open mind, and you'll always leave satisfied." I just went to take a look on my lunch, and drove HOME in a Toyota.😆 More

Wonderful experience Purchasing a vehicle can be a stressful ordeal. However, our visit to 5 star wasn't. Cathy Peacock worked tirelessly to help us get what we wanted an Purchasing a vehicle can be a stressful ordeal. However, our visit to 5 star wasn't. Cathy Peacock worked tirelessly to help us get what we wanted and to answer many questions. More