Five Star Subaru of Grapevine - Service Center

Service was great I went in to have my oil change without an appointment. I was told it would take about an hour and a half but it took less than an hour. I went in to have my oil change without an appointment. I was told it would take about an hour and a half but it took less than an hour. More

Excellent customer service with fast, friendly, quality and professional. I would recommend others to come to Five-star Subaru for new vehicles and cars servic customer service with fast, friendly, quality and professional. I would recommend others to come to Five-star Subaru for new vehicles and cars service, I'm very pleased with this place. More

Five Stars for Five Star Subaru Grapevine Always a pleasure to do business with these folks! I am so happy with this dealership that I ordered up a new car from Nick Eyster today. Always a pleasure to do business with these folks! I am so happy with this dealership that I ordered up a new car from Nick Eyster today. More

Tremendous customer experience Have a fleet vehicle but treated like an individual owner Transparent & knowledgeable Car wash Professional staff Convenient location Aware of Have a fleet vehicle but treated like an individual owner Transparent & knowledgeable Car wash Professional staff Convenient location Aware of other dealership choices Clean waiting area More

Recall Notices This Subaru Dealer knows what they are doing, at least in the Service Department. As always everything was clear and up front. I'm very pleased with e This Subaru Dealer knows what they are doing, at least in the Service Department. As always everything was clear and up front. I'm very pleased with everything, except maybe some of the prices. That won't stop Me from taking care of My Subarus! More

Very professional. The waiting room is very nice with snacks and drinks available. There’s also a playroom for the little ones. It’ an overall very good expience. The waiting room is very nice with snacks and drinks available. There’s also a playroom for the little ones. It’ an overall very good expience. More

service Everyone at the dealership had Great communication, friendly, timely, professional.... prompt greeting at arrival and personal attention to set up ser Everyone at the dealership had Great communication, friendly, timely, professional.... prompt greeting at arrival and personal attention to set up service and then explain work done and go over billing/ work. More

Great experience Service writer's are always helpful and professional.We live over an hour from the dealership and the service manager has always gone above and beyond Service writer's are always helpful and professional.We live over an hour from the dealership and the service manager has always gone above and beyond to take car of my family. We have purchased three Subie in two years from Clay which is outstanding, Thanks from the Maddux's More

First scheduled service Clean dealership. Nice waiting area with free Wi-Fi and refreshments. All the employees are extremely courteous. All work done was explained in an eas Clean dealership. Nice waiting area with free Wi-Fi and refreshments. All the employees are extremely courteous. All work done was explained in an easy to understand way. A key point is they do not true to up sale the service package I have. The did the system check, changed the oil and oil filter and rotated the tires, exactly what the were supposed to do no extras were tried to be sold. More

Spectacular Saturday service visit Fantastic visit- I didn't have an appointment but was still out in an hour on a Saturday. They treated me like family while I waited. Love this deal Fantastic visit- I didn't have an appointment but was still out in an hour on a Saturday. They treated me like family while I waited. Love this dealership. More