Five Star Subaru of Grapevine - Service Center
Grapevine, TX
814 Reviews of Five Star Subaru of Grapevine - Service Center
Spectacular Saturday service visit Fantastic visit- I didn't have an appointment but was still out in an hour on a Saturday. They treated me like family while I waited. Love this deal Fantastic visit- I didn't have an appointment but was still out in an hour on a Saturday. They treated me like family while I waited. Love this dealership. More
It couldn’t be any better They were very friendly and on the point and the work was done very quickly, I will come to them again for future service as well They were very friendly and on the point and the work was done very quickly, I will come to them again for future service as well More
Buying a 2018 WRX STI Limited Had a great time getting my first Subaru from Five Star Subaru, my sales person was Bill klozik, he did a great job of helping me and guiding me throu Had a great time getting my first Subaru from Five Star Subaru, my sales person was Bill klozik, he did a great job of helping me and guiding me through everything More
great service every time I have gone to this dealership many times for service or to purchase new cars. I do and have recommended it to anyone that I know is looking for a Sub I have gone to this dealership many times for service or to purchase new cars. I do and have recommended it to anyone that I know is looking for a Subaru or a car that fits the Subaru bill or price range. I commend the staff of the dealership, both in the sales department and the service department for making buying cars extremely easy and taking care of said cars without issues. I once had someone strip off my wheel studs in another service place. When I discovered this, I was unable to drive the car, but the service department accommodated me and fixed the issue within an hour of getting the car to them. Every visit is pleasant because of the friendliness and professionalism of the staff here. More
Bought a car I bought a traverse cash and called bc it had a couple problems, but these guys fixed me up and are extremely awesome and I would recommend this place I bought a traverse cash and called bc it had a couple problems, but these guys fixed me up and are extremely awesome and I would recommend this place to any and everyone tht is need of a vehicle! Steve, Scott, Wing and Brian thank you so much for taking great care of me!!! More
Great service department I recently bought a used car from you and the service department has been phenomenal! Regular maintenance used to drive me crazy but not here. The guy I recently bought a used car from you and the service department has been phenomenal! Regular maintenance used to drive me crazy but not here. The guys are always so nice and welcoming and take care of business! The manager is always on top of everything to ensure honest positive service experiences. More
Great car, but Brian in servicing suck! Car great; Servicing has made me distrustful. My 30k servicing on 08/11/18 that was completed without checking my battery; which in my mind leaves a Car great; Servicing has made me distrustful. My 30k servicing on 08/11/18 that was completed without checking my battery; which in my mind leaves a question as to if my fluids were checked. When I called AAA to tow my car to the dealership a week later; and discover my battery covered in crude. Mr. Brian informed me that it probably happened in a weeks time...yeah, right. A simple "We're sorry! it was probably overlooked" would have been very acceptable. More
satisfaction 100% Five Star has wonderful sales people, service department, and a pleasant wait area while service is being conducted on your car. If they say that a s Five Star has wonderful sales people, service department, and a pleasant wait area while service is being conducted on your car. If they say that a service will take 30 minutes or 2 hours, they keep their word and complete the service on time. I've been very pleased with all areas of 5 Start. More
great it was very pleasant they did every thing they said they would do everyone made me feel very comfortable everyone was so respectable and it seem l it was very pleasant they did every thing they said they would do everyone made me feel very comfortable everyone was so respectable and it seem like they just wanted to do everything they could to please you More
The Service Department keeps me coming Back After 50 years of car ownership, the service department rates as my all time favorite. They are friendly, helpful and never made me feel like they tr After 50 years of car ownership, the service department rates as my all time favorite. They are friendly, helpful and never made me feel like they trying to sell me "extra services. Srvice has always been completed quickly and correctly. The service department is the reason I brought each my sons to 5 Star Subaru to buy their cars More