Five Star Subaru of Grapevine - Service Center

Great work by a great team. Work is done quickly and properly. They care about your car and your safety, I like that they will wash your car after any visit to their facility. Work is done quickly and properly. They care about your car and your safety, I like that they will wash your car after any visit to their facility. More

Outstanding dealer! Five star Subaru is like no other car dealership I have been to. Upon entering the service drive Ryen Ruybal promptly greeted me and immediately start Five star Subaru is like no other car dealership I have been to. Upon entering the service drive Ryen Ruybal promptly greeted me and immediately started filling out a service ticket for my Subaru Forester. He then proceeded to show me the customer beverage and coffee bar and then pointed out two separate customer waiting areas. My Subaru was ready in just a few minutes. The service work was covered under warranty and they had washed and cleaned my car! This place continues to impress me every time I go there. The service department here even has some type of rubberized flooring and the shop is fully air-conditioned. I feel certain that providing a service area of this quality helps them hire and retain the best possible service technicians. Thanks, Robert Bailey More

Great service I took my car in for oil change. I was a walk in and was told it would be maximum 75 min wait, they were booked. I didn’t mind waiting as I had comput I took my car in for oil change. I was a walk in and was told it would be maximum 75 min wait, they were booked. I didn’t mind waiting as I had computer work to do that would take at least 1 hr. Needless to say, my car was done within 35 min. Now that’s service! Thank you! M De Leon More

First time visit, service Brought in my vehicle for service. Appreciate the timeliness of the service. The service staff are very friendly. I am pleased with the service, and g Brought in my vehicle for service. Appreciate the timeliness of the service. The service staff are very friendly. I am pleased with the service, and glad I bought a Subaru More

Timely. Nice waiting area. Most dealerships have a list of suggested maintenance that needs to be done before even looking at my car. Grapevine Subaru did not. They performed Most dealerships have a list of suggested maintenance that needs to be done before even looking at my car. Grapevine Subaru did not. They performed my maintenance as requested in the time they said they would and for the price quoted. More

World Class Service The service team is just flat out world class. They do amazing work! I never have any issues with the work that is done on my vehicle. The service team is just flat out world class. They do amazing work! I never have any issues with the work that is done on my vehicle. More

Great service!! The service department at Subaru of Grapevine is the best I have ever experienced. They are so thorough. Today I got detailed paperwork explaining the The service department at Subaru of Grapevine is the best I have ever experienced. They are so thorough. Today I got detailed paperwork explaining the work done and a printed estimate for upcoming work. No surprises at this dealership. Brian is my service writer and he is excellent to work with. More

Great service I returned for appointment to get windows tinted. This was completed in a timely way. Astute service rep checked for my license plates, and they had a I returned for appointment to get windows tinted. This was completed in a timely way. Astute service rep checked for my license plates, and they had arrived, so I was saved from a second trip! They topped it off with a good carwash also. More

Five Star Subaru of Grapevine is top tier in service. I have bought to Crosstreks from Fivestar in Grapevine and I have had nothing but positive experiences with this dealer. I have worked in the car busi I have bought to Crosstreks from Fivestar in Grapevine and I have had nothing but positive experiences with this dealer. I have worked in the car business and know the expectations when it comes to customer service. The service department and all of Five Star Subaru of Grapevine exceeds the standard of excellence. I have never had an issue and when I did it was swiftly resolved with the utmost care. I reccomend this dealership above any other. They do not play games they help. More

Thorough, friendly service The service department always greets me atvmy car, leads me to the waiting area where there is a small kitchen stocked with drinks and snacks, charger The service department always greets me atvmy car, leads me to the waiting area where there is a small kitchen stocked with drinks and snacks, chargers available, TV and comfortable seating Ryen explained what needed to be done and answered my questions. More