Five Star Subaru of Grapevine - Service Center

Great service!! The service department at Subaru of Grapevine is the best I have ever experienced. They are so thorough. Today I got detailed paperwork explaining the The service department at Subaru of Grapevine is the best I have ever experienced. They are so thorough. Today I got detailed paperwork explaining the work done and a printed estimate for upcoming work. No surprises at this dealership. Brian is my service writer and he is excellent to work with. More

Great service I returned for appointment to get windows tinted. This was completed in a timely way. Astute service rep checked for my license plates, and they had a I returned for appointment to get windows tinted. This was completed in a timely way. Astute service rep checked for my license plates, and they had arrived, so I was saved from a second trip! They topped it off with a good carwash also. More

Five Star Subaru of Grapevine is top tier in service. I have bought to Crosstreks from Fivestar in Grapevine and I have had nothing but positive experiences with this dealer. I have worked in the car busi I have bought to Crosstreks from Fivestar in Grapevine and I have had nothing but positive experiences with this dealer. I have worked in the car business and know the expectations when it comes to customer service. The service department and all of Five Star Subaru of Grapevine exceeds the standard of excellence. I have never had an issue and when I did it was swiftly resolved with the utmost care. I reccomend this dealership above any other. They do not play games they help. More

Thorough, friendly service The service department always greets me atvmy car, leads me to the waiting area where there is a small kitchen stocked with drinks and snacks, charger The service department always greets me atvmy car, leads me to the waiting area where there is a small kitchen stocked with drinks and snacks, chargers available, TV and comfortable seating Ryen explained what needed to be done and answered my questions. More

First class It was my first visit since purchasing my Outback and I could not have been more impressed and happy I decided to buy a Subaru. The Five Star staff wa It was my first visit since purchasing my Outback and I could not have been more impressed and happy I decided to buy a Subaru. The Five Star staff was quick, kind, and helpful. Still the best car buying and now car servicing I've ever received. More

Service visit All service was professionally done and car returned in promised timeframe. The quality of care during the visit was was top notch and exceeded expect All service was professionally done and car returned in promised timeframe. The quality of care during the visit was was top notch and exceeded expectations. More

Excellent service I was provided excellent service as a non-scheduled walk in. Johnny was very friendly and my service was completed in a timely manner. I will always t I was provided excellent service as a non-scheduled walk in. Johnny was very friendly and my service was completed in a timely manner. I will always take my Subaru to this dealership to get service. More

Outstanding Got there early for service got out quickly. People at the service area always smiling and helpful. I would recommend this particular dealership if Got there early for service got out quickly. People at the service area always smiling and helpful. I would recommend this particular dealership if you want a great car and A+ service. More

Awesome Servixe I had previously bought a Forrester at this dealership and decided that it was not exactly what I wanted. So I checked for an upgrade having no intent I had previously bought a Forrester at this dealership and decided that it was not exactly what I wanted. So I checked for an upgrade having no intentions of buying a new car that day but Gary was awesome worked with me as well as the finance department and I drove away with the larger and much better car More

Happy customer 5 Star Subaru noted my need, found and fixed the problem, reported what they found, was graciously hospitably, and gave the benefit of warranty servic 5 Star Subaru noted my need, found and fixed the problem, reported what they found, was graciously hospitably, and gave the benefit of warranty service though the mileage and time had expired. Thanks Brian! I’ll be back. More