Five Star Subaru of Grapevine - Service Center

I never thought that waiting for auto maintenance wold be a pleasant experience. Everyone here is SO nice.The dealership itself is pleasant. Very clean a pleasant experience. Everyone here is SO nice.The dealership itself is pleasant. Very clean More

I was in a sticky situation. Found a large bolt on my back tire on a Friday, and I needed my Subaru Ascent to get me and my family to the airport the next morning. I got the doughnut tire on so I could g back tire on a Friday, and I needed my Subaru Ascent to get me and my family to the airport the next morning. I got the doughnut tire on so I could get to the dealership, but wasn't able to get there until late Friday night after all the technicians had left for the weekend. I told them that I didn't feel comfortable driving my 3 young children to the airport on a spare tire (1st world problems, I know...), and the service department got me a loner until we could come home. I was so thankful, they really saved my butt! They always go the extra mile at this dealership. It’s so friendly, non-pressure, and transparent in every way. Plus, they sell some awesome cars! It’s a win-win. More

Great maintenance advisors and skilled, knowledgeable mechanics. I prefer to do my own work, but when I can't it's always done right here. mechanics. I prefer to do my own work, but when I can't it's always done right here. More

Efficient, thorough, professional, and personal. Excellent service they were fast and got me in before my scheduled appointment I plan to have all future service needs done here Excellent service they were fast and got me in before my scheduled appointment I plan to have all future service needs done here More

They are always so honest and caring. They get you in and out as fast as they can. Very caring and respectful of your time out as fast as they can. Very caring and respectful of your time More

The best dealership and i love bringing my Subaru here for service, they provide first class service and experiences to their customers. Excellent service. I would highly recommend this place. for service, they provide first class service and experiences to their customers. Excellent service. I would highly recommend this place. More

I went to soooo many dealerships to try and find the right vehicle. Subaru of Grapevine was literally the best dealership I’ve ever gone to! A close friend of mine purchased their vehicle from the same right vehicle. Subaru of Grapevine was literally the best dealership I’ve ever gone to! A close friend of mine purchased their vehicle from the same place and told me, “You’ll never go to another dealership again once you’ve experienced that location.” He was right! The staff was the most courteous and helpful group I’ve ever had! Today I had my first maintenance appointment on my Forrester and again....extremely helpful the whole way through! And my vehicle was done in a flash!!! I HIGHLY recommend going to this location! More

Superb service as always, even in this time of coronavirus lockdown Prompt and courteous service, coffee and snacks in waiting area, nothing less than usual. coronavirus lockdown Prompt and courteous service, coffee and snacks in waiting area, nothing less than usual. More

Friendly Work to meet the customers needs and Friendly Work to meet the customers needs and wants Straight forward in communication Patient with undecided customers Mean what they say about Friendly Work to meet the customers needs and wants Straight forward in communication Patient with undecided customers Mean what they say about their top notch customer service-excellent customer service More

Called in and was greeted and scheduled my time for my appointment. My crosstrek was ready when they said and my SUV was derailed cleaned. Will be back! appointment. My crosstrek was ready when they said and my SUV was derailed cleaned. Will be back! More