Five Star Subaru of Grapevine - Service Center

I love my Crosstrek. I always enjoy coming to the service department. Everyone is kind, polite & helpful. It’s easy to find a great sales person but to provide excellent service after the purchase is fabulou department. Everyone is kind, polite & helpful. It’s easy to find a great sales person but to provide excellent service after the purchase is fabulous. More

Subaru grapevine stepped up andpermanently fixed an ongoing problem. The service rep was polite and did a thorough investigation into the cars problem. I left feeling confident that this dealership has ongoing problem. The service rep was polite and did a thorough investigation into the cars problem. I left feeling confident that this dealership has my back More

Thank you for yet another incredible experience at Subaru of Grapevine! Jon Zablosky ensured all final accessories were added to my new Ascent Touring and provided excellent customer service along the way. of Grapevine! Jon Zablosky ensured all final accessories were added to my new Ascent Touring and provided excellent customer service along the way. He went above and beyond to ensure I was taken care of and was kind, professional, and very communicative. Thanks again for another great interaction. More

Shantai was outstanding at my Subaru School session. She touched on the basic functions as well as aspects she thought might be meaningful to me. She was spot on! I left the dealership with MUCH more know touched on the basic functions as well as aspects she thought might be meaningful to me. She was spot on! I left the dealership with MUCH more knowledge and confidence to be able to enjoy my 2020 Subaru Outback Onyx to the fullest! More

I had an airbag recall on My 2005 Subaru Impreza. It was done in a very timely manner !! I really appreciate the excellent experience, Everything was great done in a very timely manner !! I really appreciate the excellent experience, Everything was great More

I've had great experiences with Five Star Subaru. Each time I need help or service of any type, I can count on it being done very well and the customer service to be exquisite. Michael Ohanesian, while pr time I need help or service of any type, I can count on it being done very well and the customer service to be exquisite. Michael Ohanesian, while practicing appropriate social distancing, continues to be professional yet warm and attentive. He's a real jewel and a great ambassador for Subaru! More

I brought My Chevy pickup truck in for tire balance and tire rotation. It was done in a very timely manner. They even washed it for Me ✅✅ tire rotation. It was done in a very timely manner. They even washed it for Me ✅✅ More

Five Star Subaru has made my Subaru Ascent ownership a wonderful experience. From my first visit to my recent service, they are still #1 in my book! I recommend them to anyone who is considering purchasin wonderful experience. From my first visit to my recent service, they are still #1 in my book! I recommend them to anyone who is considering purchasing a Subaru. More

Had an issue with My driver side window. Took it in on Saturday Morning , it was done whole I waited. My vehicle was washed for Me. I really appreciate the awesome service !! Saturday Morning , it was done whole I waited. My vehicle was washed for Me. I really appreciate the awesome service !! More

The young man that helped me was very polite and professional the service would have been completed if the proper time line was discussed with me so I could have made proper arrangements. Although t professional the service would have been completed if the proper time line was discussed with me so I could have made proper arrangements. Although there was no management involved he did what he could and tried not to waste my time. More