Five Star Subaru of Grapevine - Service Center

Ten's across the board. You consistantly provide stellar Ten's across the board. You consistantly provide stellar service and go above and beyond any other dealer. That's why your logo even fits. Great Ten's across the board. You consistantly provide stellar service and go above and beyond any other dealer. That's why your logo even fits. Great job!!! More

Unexpected service was needed. Trina handled my case with great care and excellent communication. Left paying less than I thought, my subie was even washed and ready when I arrived to pick it up. Thank you! great care and excellent communication. Left paying less than I thought, my subie was even washed and ready when I arrived to pick it up. Thank you! More

The reason I give them a three star is because my promised appointment was not set up. The final job was excellent, 3 days in. promised appointment was not set up. The final job was excellent, 3 days in. More

Plz tell the the corporation of sti to give there impreza sti 400 hp and there wrx start off at at least 325.Im a wrx owner I love my car but it needs more hp. Thank you!!! sti 400 hp and there wrx start off at at least 325.Im a wrx owner I love my car but it needs more hp. Thank you!!! More

There is a reason they can claim 5 Star as part of their name. Exemplary customer service and phenomenal service department. I came on the wrong day and despite covid went above and beyond expectation. Than name. Exemplary customer service and phenomenal service department. I came on the wrong day and despite covid went above and beyond expectation. Thank you Trina. More

Came in for a recall, they had me in and out in under two hours. Easy to book an appointment over the phone, great customer service, and they even offered me a rental despite the fact that I didn't come in f hours. Easy to book an appointment over the phone, great customer service, and they even offered me a rental despite the fact that I didn't come in for anything big. Mike was great! More

Johnny Taylor was excellent. Five stars all the way. Everyone in Subaru Grapevine is very nice and committed to provide excellent customer service. Thank you! Everyone in Subaru Grapevine is very nice and committed to provide excellent customer service. Thank you! More

Efficient and personable staff. Very short wait time too. When I get a new car I’d check them first for sure. Kudos to Lauren with the Service department for being very helpful. When I get a new car I’d check them first for sure. Kudos to Lauren with the Service department for being very helpful. More

I am very satisfied with the service I've received from Subaru of Grapevines service department as a whole. Johnny and the technicians that fixed my car have been great, very easy to work with and always m Subaru of Grapevines service department as a whole. Johnny and the technicians that fixed my car have been great, very easy to work with and always make sure to take great care of me and my 2015 Outback. This repair was a very difficult one to diagnose and took a lot of brainstorming but the service team at Subaru of Grapevine was great and communication from Johnny to me was absolutely superb. I look forward to a Subaru survey as I have PERFECT ratings across the board. More

Great customer service Our brand new Subaru somehow had splatter paint on it from driving around town. We were shocked and upset. We took it in to the service department ask Our brand new Subaru somehow had splatter paint on it from driving around town. We were shocked and upset. We took it in to the service department asking them if they could somehow remove the splatter paint on our new car? They were able to get it removed and look as brand new as the day we got it. Here is the biggest surprise. The general manager Tony Hooman knew what happened to us When it came time to pay for them removing the splattered paint No charge from Tony and for us to enjoy our new car. We have bought 2 Suv from them I highly recommend anyone to anyone. More