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Five Star Subaru of Grapevine - Service Center
Grapevine, TX
817 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
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817 Reviews of Five Star Subaru of Grapevine - Service Center
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August 23, 2020
I can always depend on 5 Star Subaru for excellent service and quality workmanship. Other Subaru dealerships do not compare to this location at all! service and quality workmanship. Other Subaru dealerships do not compare to this location at all! More
by Jamhwilso
Employees Worked With
Mike O.
August 15, 2020
So happy we purchased a Subaru! Everyone at the dealership, from Sales to Service, is amazing to work with. Thanks for the comfortable and safe waiting area too. dealership, from Sales to Service, is amazing to work with. Thanks for the comfortable and safe waiting area too. More
by Miss H
August 15, 2020
Some things never change, with or without Covid. Always professional and prompt service, coffee, snacks, WiFi, a clean waiting area, car wash and a smile. professional and prompt service, coffee, snacks, WiFi, a clean waiting area, car wash and a smile. More
by Hien
August 15, 2020
Suburb hitch installed just under the estimated price and finished when promised. Your service rep Johnie was awesome. Surprised we could get loaner car. Great experience! finished when promised. Your service rep Johnie was awesome. Surprised we could get loaner car. Great experience! More
by dndavis16
Employees Worked With
August 07, 2020
They told me I needed an appointment for routine maintenance. I only had 2000 miles but because during the Covid-19 we did not go far. Everything was just as expected and I was told it would Tahe 1 maintenance. I only had 2000 miles but because during the Covid-19 we did not go far. Everything was just as expected and I was told it would Tahe 1 1/2 hours but it only took less than an hour. I was please. A woman took my car and wrote up the order and she told me it was done. More
by jm.sweeny
August 01, 2020
Every service center professional is helpful and considerate at this dealership. They always complete the work as scheduled and communicate quickly as needed. The waiting area is clean and there is considerate at this dealership. They always complete the work as scheduled and communicate quickly as needed. The waiting area is clean and there is plenty of space. More
by Smithgr
Employees Worked With
Brian Swarver, Michael Dinh
July 31, 2020
Fantastic service team, friendly, fast and efficient. Got car in for service at scheduled time and was done in under the time frame they gave me. car in for service at scheduled time and was done in under the time frame they gave me. More
by txobrn
Employees Worked With
All service sept gets a 5 star in my book
July 26, 2020
Five Star Subaru is a great dealership because they do not pressure you to buy and they take the time to explain. I love my Subaru! not pressure you to buy and they take the time to explain. I love my Subaru! More
by Luperobles2002
Employees Worked With
July 25, 2020
Even during COVID I received excellent service. Mike was great, he was expecting me and had everything ready. I was out of there quickly and my Ascent is working wonderfully!! Thank you Five Star Subaru! great, he was expecting me and had everything ready. I was out of there quickly and my Ascent is working wonderfully!! Thank you Five Star Subaru!! More
by Mimi
Employees Worked With
Mike- Service Department
July 24, 2020
I came in without an appointment but they were able to work me in and went above and beyond to solve the problem and give me suggestions to avoid the recurrence . Very friendly and professional, like alw work me in and went above and beyond to solve the problem and give me suggestions to avoid the recurrence . Very friendly and professional, like always More
by Jajohnson0709
Employees Worked With
Michel ohanesian
