Five Star Subaru of Grapevine - Service Center
Grapevine, TX
840 Reviews of Five Star Subaru of Grapevine - Service Center
Appreciate everyone I encountered today. This was my first trip to the service department with my new-to-me CPO Forester and I'll definitely return the next time I need service. Mike and the entire team first trip to the service department with my new-to-me CPO Forester and I'll definitely return the next time I need service. Mike and the entire team took good care of my car! More
Brought my Subaru in for some warranty work. They had to order the part and it arrived in a few days. They called and let me know and we made an appointment. Brought vehicle in. They told me it would be abo order the part and it arrived in a few days. They called and let me know and we made an appointment. Brought vehicle in. They told me it would be about an hour. It was done in the time I was told. They washed and vacuumed the ascent. Service advisor was great. I recommend Five Star Subaru to anyone looking for a new or ore owned Subaru More
My service advisor is Mike ohanesian. He's very professional and friendly and always willing to help. I Will continue to take my wife's car in and Mine. professional and friendly and always willing to help. I Will continue to take my wife's car in and Mine. More
Five Star Subaru @ Grapevine treats you like Family Always! When I bought my third Subaru in 2017 they were Amazing and now I’ve had to have some work done they Again Treated me with respect and had my Always! When I bought my third Subaru in 2017 they were Amazing and now I’ve had to have some work done they Again Treated me with respect and had my car done with quickness! Thanks!!! More
I’m not from Texas but my car broke down here. Grapevine was the closest dealer so it’s where we chose. The service department was amazing and really took the time to figure out what was wrong, it was a wei was the closest dealer so it’s where we chose. The service department was amazing and really took the time to figure out what was wrong, it was a weird computer issue that led in to several others and they fixed them all while Johnnie was keeping me updated on each. They were able to keep the cost lower than expected and really helped me out! I appreciate all that they did and thankful, oh so thankful to have my car back!!! Johnnie took the time to explain and did his best to get my car back to me as soon as possible without charging me more than was needed, super trustworthy and very helpful and friendly! More
Impeccable service as always. Mike walked me through the details of my service and had me in a rental within a few minutes. While in the waiting area, Taylor made me feel right at home and showed me to the details of my service and had me in a rental within a few minutes. While in the waiting area, Taylor made me feel right at home and showed me to the refreshments. Exchanging my rental for my freshly serviced vehicle was also a breeze. It was done EXACTLY when I was told it would be (like always, you guys never fail!), making it easy to plan my day. Ryan opened my door for me and lord, I would buy 100 subarus just to come and look at that man. Can’t wait to be back in 6 months! Much love! More
We always get quick and good service, and we thank you for the water, coffee & snacks! We are very happy with our forester, very enjoyable to drive. for the water, coffee & snacks! We are very happy with our forester, very enjoyable to drive. More
This dealership is extremely great at what they do. The service and professionalism of the employees is second to none. I would highly recommend them. service and professionalism of the employees is second to none. I would highly recommend them. More
Dyson was my service technician. He did an absolutely wonderful job. We had a drip coming from the engine. They covered a warranty problem that I was not aware of which fixed the problem. The waiting wonderful job. We had a drip coming from the engine. They covered a warranty problem that I was not aware of which fixed the problem. The waiting area with food and drink, the facility itself, and the benefit of getting a loaner car were all wonderful. More
I have owned my Outback for 3 years! I love my car and I love love Five Star Subaru of Grapevine! They are the best! love love Five Star Subaru of Grapevine! They are the best! More