Five Star Subaru of Grapevine - Service Center

I’m not from Texas but my car broke down here. Grapevine was the closest dealer so it’s where we chose. The service department was amazing and really took the time to figure out what was wrong, it was a wei was the closest dealer so it’s where we chose. The service department was amazing and really took the time to figure out what was wrong, it was a weird computer issue that led in to several others and they fixed them all while Johnnie was keeping me updated on each. They were able to keep the cost lower than expected and really helped me out! I appreciate all that they did and thankful, oh so thankful to have my car back!!! Johnnie took the time to explain and did his best to get my car back to me as soon as possible without charging me more than was needed, super trustworthy and very helpful and friendly! More

Impeccable service as always. Mike walked me through the details of my service and had me in a rental within a few minutes. While in the waiting area, Taylor made me feel right at home and showed me to the details of my service and had me in a rental within a few minutes. While in the waiting area, Taylor made me feel right at home and showed me to the refreshments. Exchanging my rental for my freshly serviced vehicle was also a breeze. It was done EXACTLY when I was told it would be (like always, you guys never fail!), making it easy to plan my day. Ryan opened my door for me and lord, I would buy 100 subarus just to come and look at that man. Can’t wait to be back in 6 months! Much love! More

We always get quick and good service, and we thank you for the water, coffee & snacks! We are very happy with our forester, very enjoyable to drive. for the water, coffee & snacks! We are very happy with our forester, very enjoyable to drive. More

This dealership is extremely great at what they do. The service and professionalism of the employees is second to none. I would highly recommend them. service and professionalism of the employees is second to none. I would highly recommend them. More

Dyson was my service technician. He did an absolutely wonderful job. We had a drip coming from the engine. They covered a warranty problem that I was not aware of which fixed the problem. The waiting wonderful job. We had a drip coming from the engine. They covered a warranty problem that I was not aware of which fixed the problem. The waiting area with food and drink, the facility itself, and the benefit of getting a loaner car were all wonderful. More

I have owned my Outback for 3 years! I love my car and I love love Five Star Subaru of Grapevine! They are the best! love love Five Star Subaru of Grapevine! They are the best! More

Excellent professional and top quality service from a knowledgable and caring staff. I drive into town to get service done here and have always been pleased. The service department is truly 5 stars. knowledgable and caring staff. I drive into town to get service done here and have always been pleased. The service department is truly 5 stars. More

Five Star Subaru of Grapevine is super. My Crosstrek is my third Subaru, my first from Five Star. Their dealership is far above and beyond: fair price, exceptional service, and great follow-through. Highly my third Subaru, my first from Five Star. Their dealership is far above and beyond: fair price, exceptional service, and great follow-through. Highly recommend their dealership—enough to drive a ways to use them. It’s worth the trip. More

Great place great service. Bought my outback there and every time I return for service they are on it and gracious. Thank you. I will return. every time I return for service they are on it and gracious. Thank you. I will return. More

I was pleased with the level of customer service and overall service to my vehicle. I recommend this dealership. I appreciate the dedication to excellence. overall service to my vehicle. I recommend this dealership. I appreciate the dedication to excellence. More