Five Star Subaru of Grapevine - Service Center

Fantastic super friendly service by Mike Ohanesian. Fairy service great feeling dealing with all service staff. Great parts department always friendly. Great building always clean and neat. service great feeling dealing with all service staff. Great parts department always friendly. Great building always clean and neat. More

They were 5 stars until the last two experiences. Customer service was poor with Tyson and good with Mike. It used to be excellent. They were both friendly but they missed the mark. My car was not cl Customer service was poor with Tyson and good with Mike. It used to be excellent. They were both friendly but they missed the mark. My car was not cleaned. The waiting area was dirty too. I am hoping they will return back to that excellent red carpet service I bragged about. More

This is an excellent dealership. We purchased our vehicle there and continue to have our service performed there. Top notch people all around, in every department we’ve had contact with. there and continue to have our service performed there. Top notch people all around, in every department we’ve had contact with. More

Love my Subaru Forrester!! Had a good sales experience and helpful, friendly service when I took it in for its 6 month check. My concerns were promptly addressed and the service was completed promptly. Ve and helpful, friendly service when I took it in for its 6 month check. My concerns were promptly addressed and the service was completed promptly. Very satisfied More

I've brought my vehicle in several times and always feel comfortable with the service department. Several of the advisors have helped me and all have done a great job. comfortable with the service department. Several of the advisors have helped me and all have done a great job. More

Excellent clean and friendly environment. Knowledgeable service managers and fast, professional technicians. Feel very comfortable there. Provided first class loaner. They anticipated my needs in all areas service managers and fast, professional technicians. Feel very comfortable there. Provided first class loaner. They anticipated my needs in all areas. More

Appreciate everyone I encountered today. This was my first trip to the service department with my new-to-me CPO Forester and I'll definitely return the next time I need service. Mike and the entire team first trip to the service department with my new-to-me CPO Forester and I'll definitely return the next time I need service. Mike and the entire team took good care of my car! More

Brought my Subaru in for some warranty work. They had to order the part and it arrived in a few days. They called and let me know and we made an appointment. Brought vehicle in. They told me it would be abo order the part and it arrived in a few days. They called and let me know and we made an appointment. Brought vehicle in. They told me it would be about an hour. It was done in the time I was told. They washed and vacuumed the ascent. Service advisor was great. I recommend Five Star Subaru to anyone looking for a new or ore owned Subaru More

My service advisor is Mike ohanesian. He's very professional and friendly and always willing to help. I Will continue to take my wife's car in and Mine. professional and friendly and always willing to help. I Will continue to take my wife's car in and Mine. More

Five Star Subaru @ Grapevine treats you like Family Always! When I bought my third Subaru in 2017 they were Amazing and now I’ve had to have some work done they Again Treated me with respect and had my Always! When I bought my third Subaru in 2017 they were Amazing and now I’ve had to have some work done they Again Treated me with respect and had my car done with quickness! Thanks!!! More