Five Star Subaru of Grapevine - Service Center

Have always been very helpful and pleasant to deal with, especially Trina. I also have her easy to contact. Have dealt with Trina on several service visits. especially Trina. I also have her easy to contact. Have dealt with Trina on several service visits. More

I trust this dealership with everything. They are always up front and take care of you. I didn’t buy my vehicle from this dealership but they treat me like I did. Best place to bring your Subaru! up front and take care of you. I didn’t buy my vehicle from this dealership but they treat me like I did. Best place to bring your Subaru! More

Always excellent staff welcoming you and letting you know status of vehicle Explained price up front and Trina was very knowledgeable and helpful in my service visit status of vehicle Explained price up front and Trina was very knowledgeable and helpful in my service visit More

Everything was done fast. Service people were friendly and professional. Waiting area was clean and quiet. Will definitely go back next time my car needs service. and professional. Waiting area was clean and quiet. Will definitely go back next time my car needs service. More

Subaru service is 5 star from the time I arrive with my vehicle and the checking out to go home with a cleaner car than I came in. Thank you to everyone at Subaru for excellent service. vehicle and the checking out to go home with a cleaner car than I came in. Thank you to everyone at Subaru for excellent service. More

Honest and customer oriented service department. No up selling or forcing unneeded service. So much better then average Toyota dealer's service shops. Provided nice loaner car when service time was projec selling or forcing unneeded service. So much better then average Toyota dealer's service shops. Provided nice loaner car when service time was projected more then 2 hours. Five Stars. More

Extraordinary service and great employees. They do a great job helping and explaining all detail involved with service and repairs. I’ll keep coming back to them great job helping and explaining all detail involved with service and repairs. I’ll keep coming back to them More

Everyone at the dealer is friendly and respectful. The policy to continue to wear masks is very much appreciated. The service was completed in less time than expected. And I gotta admit, I love the car wa policy to continue to wear masks is very much appreciated. The service was completed in less time than expected. And I gotta admit, I love the car wash!! More

Mike Ohanesian was a very nice guy to work with, he was friendly and courteous. I made an opportunistic stop to see if I could get a burned out headlight replaced. They took me right in, turned out the h friendly and courteous. I made an opportunistic stop to see if I could get a burned out headlight replaced. They took me right in, turned out the headlight was under warrantee so there was no charge, and I got my car washed! Can't do much better than that! Since 5-Star Subaru came to town, I’ve had my 2011 Outback serviced there, and have never had anything other than a good experience. More

I really appreciated how the Subaru team seamlessly worked with each other to help me drop off my vehicle and get into a loaner vehicle and back on the road for an appt. They finished before I was home worked with each other to help me drop off my vehicle and get into a loaner vehicle and back on the road for an appt. They finished before I was home from the appointment so I was able to come directly back and get my vehicle. The employee also helped move my groceries from the loaner to my vehicle! That’s awesome~ as I felt like I was being treated as family and someone that mattered. :) More