Five Star Subaru of Grapevine - Service Center

One of the most pleasant experiences waiting for my One of the most pleasant experiences waiting for my vehicle to be inspected and repaired. All the amenities needed to work and complimentary drinks w One of the most pleasant experiences waiting for my vehicle to be inspected and repaired. All the amenities needed to work and complimentary drinks with snacks made it a quick wait. Great customer service and everyone was kind. Clean and friendly environment. Thank you for a great morning. More

Staff was very Professional, prompt, pleasant, Staff was very Professional, prompt, pleasant, respectful. Inside was very clean, great atmosphere and my car was ready in half the time that was ant Staff was very Professional, prompt, pleasant, respectful. Inside was very clean, great atmosphere and my car was ready in half the time that was anticipated.. More

Dealership was a calm, clean, and a nice environment. All employees were polite and seemed to be happy to be there. Super easy experience getting routine service on my vehicle. employees were polite and seemed to be happy to be there. Super easy experience getting routine service on my vehicle. More

Much quicker than expected! All covered by warranty, etc. Appreciate time for free oil changes being extended because of pandemic. Appreciate time for free oil changes being extended because of pandemic. More

Quick service. Very professional staff. Easy to get in and out. I appreciated the appointment reminders. and out. I appreciated the appointment reminders. More

Went in for an oil change and was out in less than an hour. My service advisor Sean Roberts was very knowledgeable and super helpful in answering all my questions about upcoming maintenance items. The se hour. My service advisor Sean Roberts was very knowledgeable and super helpful in answering all my questions about upcoming maintenance items. The service in this location is always top notch but especially today. Thank you Sean for the great customer service! More

Great service and friendly staff. Work was done correctly and ahead of schedule. I recommend them 100% and ahead of schedule. I recommend them 100% More

Enjoying my 3rd vehicle from the Five Star Subaru of Grapevine, I have always enjoyed excellent service. They go above and beyond to ensure customer satisfaction. Five Star Subaru of Grapevine is the be Grapevine, I have always enjoyed excellent service. They go above and beyond to ensure customer satisfaction. Five Star Subaru of Grapevine is the best! More

Second vehicle from this dealer. Sales, service, and support personnel always respectful, courteous, and professional. support personnel always respectful, courteous, and professional. More

I went in for a coolant exchange that comes about at 137,500 miles for the 3.6 2015 Legacy, along with that a CVT fluid exchange because it was acting up. Jerky on the down’shifts’ and a bit lethargic o 137,500 miles for the 3.6 2015 Legacy, along with that a CVT fluid exchange because it was acting up. Jerky on the down’shifts’ and a bit lethargic on the up side. At the time Subaru stated that the CVT’s were ‘no maintenance’ and basically sealed. Based on how my vehicle is performing now, I would suggest if your CVT is acting up. Do a fluid exchange! Its like a brand new car! I would probably do one at 90,000 miles! Five Star Subaru have always been gracious and up front with me. I hope to have this vehicle for another 137,500 miles! Dyson Ellis was very pleasant to work with as well! Thank you Five Star! More