Five Star Subaru of Grapevine - Service Center

Micheal O was beyond a 10! The appointment started right on time and he provided several updates, while I waited in a wonderful lounge, throughout the visit! A first class expe The appointment started right on time and he provided several updates, while I waited in a wonderful lounge, throughout the visit! A first class experience all the way!! Thank you Five Star Subaru!👍👍 More

I am a 74 year old man I own many car’s in my life had been in many states the best service by far in my life is here at grapevine 5star Subaru thank you service team been in many states the best service by far in my life is here at grapevine 5star Subaru thank you service team More

Service advisor was great. Waiting area was clean and comfortable. Service was provided very quickly. Waiting area was clean and comfortable. Service was provided very quickly. More

My 2018 WRX went in for a warranty repair, took an extended amount of time due to some supply chain issues out of their control. Mike made sure to get me a loaner car and kept me up to date throughout extended amount of time due to some supply chain issues out of their control. Mike made sure to get me a loaner car and kept me up to date throughout the whole process. The work done by Tyler is top notch, car feels great now that i have it back. He was also a wealth of information on maintaining the FA20 platform correctly. Excellent service by the team at Five Star as usual. More

Everyone was very helpful from answering my questions when I arrived to making sure my car was ready the same day. When I picked up my car, they assisted me in checking out. Great experience! when I arrived to making sure my car was ready the same day. When I picked up my car, they assisted me in checking out. Great experience! More

This dealership really provides superior customer service. A real pleasure to to deal with them. service. A real pleasure to to deal with them. More

Great customer service and quick service! Kept up to date and service rep ensured cost was reviewed to ensure I understood before proceeding with maintenance needed. Kept up to date and service rep ensured cost was reviewed to ensure I understood before proceeding with maintenance needed. More

The best service I have ever had! fast , clean shop, wdid a great job cleaning my auto. fast , clean shop, wdid a great job cleaning my auto. More

Completely satisfied. Fast and efficient service. Everyone was very friendly. Very nice waiting area for customers. Fast and efficient service. Everyone was very friendly. Very nice waiting area for customers. More

Employees are always courteous and helpful. My service person could’ve been more personable on the phone. He was a bit ‘dry’, just the facts kind of guy. I’m still very pleased with the service My service person could’ve been more personable on the phone. He was a bit ‘dry’, just the facts kind of guy. I’m still very pleased with the service this dealership provides! More