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Five Star Subaru of Grapevine - Service Center
Grapevine, TX
816 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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816 Reviews of Five Star Subaru of Grapevine - Service Center
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April 07, 2022
Staff was pleasant and professional as well as quick & efficient .dealership was clean & organized. Waiting area was clean & well supplied but very cold efficient .dealership was clean & organized. Waiting area was clean & well supplied but very cold More
by Jeannette Hamilton
April 06, 2022
Definitely not a 5 star dealership! Told me they couldn’t put the radiator on because there’s no space, took it to caliber 20 minutes after and they were able to put in less than 2 minu Told me they couldn’t put the radiator on because there’s no space, took it to caliber 20 minutes after and they were able to put in less than 2 minutes without entering the collision center! Wish I could give them 0 start not even one! More
by Marko
April 05, 2022
The service staff is friendly, courteous and knowledgeable. Great service, nice waiting area. They make me feel like a valued customer. knowledgeable. Great service, nice waiting area. They make me feel like a valued customer. More
by jamie
April 05, 2022
Five Star Subaru is all about customer service and customer satisfaction. I cannot recommend them higher! From sales to service, they are top notch in every way! customer satisfaction. I cannot recommend them higher! From sales to service, they are top notch in every way! More
by reneestandley1
April 02, 2022
Very pleased with the professional service and the courteous treatment the staff provided. They took time to explain all they things they did and what to do for my next service time. courteous treatment the staff provided. They took time to explain all they things they did and what to do for my next service time. More
by rollerposter
April 01, 2022
Ivan did such a wonderful job installing the hitch on my 2022 Forester Wilderness. The friendliness and service you receive at Five Star Subaru of Grapevine is unbeatable in my opinion. In all my years of 2022 Forester Wilderness. The friendliness and service you receive at Five Star Subaru of Grapevine is unbeatable in my opinion. In all my years of experience dealing with dealerships, Five Star Subaru makes you feel like family not just a customer or a number. More
by JB
Employees Worked With
Ivan
March 30, 2022
Anthony was my service rep. He was very professional and took care of the oil change I requested. Before I knew it. Anthony was back explaining me what they had and recommended. He was very professional and took care of the oil change I requested. Before I knew it. Anthony was back explaining me what they had and recommended. I enjoyed his honesty, attention to detail, and business like manor. I’ll come back again. More
by Dickdawson
Employees Worked With
Anthony
March 26, 2022
Excellent Customer Service . I always brag about you to my friends and relatives. I love Subaru! I always brag about you to my friends and relatives. I love Subaru! More
by Cici
March 26, 2022
The folks at Five Star Subaru go above and beyond the call of duty each and every time! call of duty each and every time! More
by Thoo
March 26, 2022
Thanks for your service, learned so much from Ms. Shantia tutorial!! I will strongly recommend her to anyone interested in learning more.. Shantia tutorial!! I will strongly recommend her to anyone interested in learning more.. More
by Kwarteng_mary
