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Five Star Subaru of Grapevine - Service Center
Grapevine, TX
816 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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816 Reviews of Five Star Subaru of Grapevine - Service Center
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June 29, 2022
I was highly impressed by the service I received. My Outback would not start when I returned from vacation and jumper cables did not help. I called STARLINK and they had my car towed to five Star S My Outback would not start when I returned from vacation and jumper cables did not help. I called STARLINK and they had my car towed to five Star Subaru as it was closest dealership. Even though I had been getting my car serviced at another dealer this service department treated me like I was a valued customer and worked quickly to get my car repaired and back to me. I couldn’t be more satisfied ! More
by Satisfied customer
June 29, 2022
Excellent Service. Appreciated the timely updates during the wait. Service agents were very helpful and friendly with addressing concerns and answering questions. Would Appreciated the timely updates during the wait. Service agents were very helpful and friendly with addressing concerns and answering questions. Would definitely recommend to others! More
by MDB
Employees Worked With
June 29, 2022
Five Star Service is always done with excellence. I appreciate their professionalism & kindness. I previously owned a Crosstrek but due to unforeseen financial difficulties I traded my Crosstrek in o I appreciate their professionalism & kindness. I previously owned a Crosstrek but due to unforeseen financial difficulties I traded my Crosstrek in on a 2013 Honda Pilot. I have enjoyed both vehicles. More
by sharoncampbell2012
Employees Worked With
June 28, 2022
We appreciate the quick and quality service of your Express Service...same quality as if we'd made an appointment. Staff have always helpful and friendly! The "bonus" of a complimentary car wash is g Express Service...same quality as if we'd made an appointment. Staff have always helpful and friendly! The "bonus" of a complimentary car wash is great extra! Thank you! More
by Syleger
June 24, 2022
I always receive prompt and professional service. There is a comfortable and very clean waiting room. There is a comfortable and very clean waiting room. More
by loudermilkjilld
Employees Worked With
June 24, 2022
Don’t take you car in to be repaired here, they simply can’t get it done ! All the excuses , car there a month …. Now they are saying several more weeks ! They don’t know! No loaner ?!!! Customer servi can’t get it done ! All the excuses , car there a month …. Now they are saying several more weeks ! They don’t know! No loaner ?!!! Customer service seriously lacking . They won’t tell me where I can talk to someone about it , they just don’t care . They already have my car . Like what am I going to do?! More
by Patrick
June 20, 2022
Helpful and friendly and eager to please and apologized for my long wait and very courteous for my long wait and very courteous More
by Cfs
Employees Worked With
June 13, 2022
Always super prompt and finished way before expected! Always nice and the dealership is very clean and accommodating! I’m a Subaru convert (from 20+ Honda years!) Love my Forester!!! Love this dealership Always nice and the dealership is very clean and accommodating! I’m a Subaru convert (from 20+ Honda years!) Love my Forester!!! Love this dealership!!! Thanks for making this experience, from purchase to scheduled check-ups, oil changes and tire rotations, so effortless and pleasant! More
by Rizzo, Debbie
Employees Worked With
June 12, 2022
Sam Packs 5 Star Subaru Grapevine: Great service. No pressure. Synthetic oil change price is fair. No pressure. Synthetic oil change price is fair. More
by Crosstrekker19
Employees Worked With
