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Five Star Subaru of Grapevine - Service Center
Grapevine, TX
840 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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840 Reviews of Five Star Subaru of Grapevine - Service Center
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March 11, 2024
I always have a great experience, the service department is always great to work with . is always great to work with . More
by edmendez19
Employees Worked With
March 11, 2024
Came for an unscheduled oil change on a Saturday afternoon. Was told it would take an hour and a half, but my car was ready in an hour. It was washed and very clean as well. Thank you Subaru. afternoon. Was told it would take an hour and a half, but my car was ready in an hour. It was washed and very clean as well. Thank you Subaru. More
by dawnsclaussen
Employees Worked With
Don’t remember
March 09, 2024
Friendly, accommodating, professional service from every staff member. Kept in communication regarding appointment, length of time involved, and I also received updates. staff member. Kept in communication regarding appointment, length of time involved, and I also received updates. More
by leannetrammell
March 07, 2024
Best servcise department I have ever delt with They are polite,efficient, and get whatever service done you need in as short a time as possible. polite,efficient, and get whatever service done you need in as short a time as possible. More
by Crowngh
Employees Worked With
March 07, 2024
Service advisor was great. Got in my car and realized someone had gone through things in my door. Also, when I turned on my car someone had turned on a different station that w Got in my car and realized someone had gone through things in my door. Also, when I turned on my car someone had turned on a different station that was turned up very loud. Let service manager know and he wasn’t very happy. He left to go “Shake things up” but I never heard from him.. I really have been happy when I have been here and like them because they help with Canine Companions but I am not sure I will return after getting things taken from my vehicle. More
by DW
Employees Worked With
March 03, 2024
Always goes above and beyond to help specially bill , he is great and great in communication , he is great asset to this company . is great and great in communication , he is great asset to this company . More
by sunita
February 29, 2024
Five Star Subaru is the most customer-focused auto dealer I have ever dealt with im over 55 years of driving. Their service staff is top notch and always have their customers' best interest as their priorir I have ever dealt with im over 55 years of driving. Their service staff is top notch and always have their customers' best interest as their prioriry. Five Star has always strived toeet my expectations a.d "do the right thing!" More
by PapaJAG
Employees Worked With
February 27, 2024
I had a great experience with my car repairs here. Matthew Branch and Jason Womack went above and beyond!🙌 Matthew Branch and Jason Womack went above and beyond!🙌 More
by Angcais62
February 26, 2024
Currently driving my 3rd vehicle from Five Star Subaru, they have remained good listeners and provide great personalized customer service! I am a very satisfied customer. they have remained good listeners and provide great personalized customer service! I am a very satisfied customer. More
by simplychinedu
