Five Star Subaru of Grapevine - Service Center

Super customer service and Matt did great The problem was fixed and the appointment schedule made it easy for us was fixed and the appointment schedule made it easy for us More

Travis provided great customer service! He was very knowledgeable and careful to explain the details of the service my car needed. He was very knowledgeable and careful to explain the details of the service my car needed. More

Took my car in cause my check engine light came on and they replaced the part I needed and got me a loaner while they had to keep it for a day. This is a great dealership. The Service Department is awesom they replaced the part I needed and got me a loaner while they had to keep it for a day. This is a great dealership. The Service Department is awesome. More

Impeccable service. I had the pleasure of working again with Deion Thomas. He is the best! I had the pleasure of working again with Deion Thomas. He is the best! More

They promptly were there to take my car. They explained what they were gonna do. They kept me informed every step of the process. They walked me through my car when I picked it up asked if I They explained what they were gonna do. They kept me informed every step of the process. They walked me through my car when I picked it up asked if I had questions. Complete thorough very professional job. More

An outstanding service and treatment. Five Star Subaru made us feel like family, and best choice! Five Star Subaru made us feel like family, and best choice! More

Friendly environment, professional customer service. Service was finished in a timely manner. Very excited about my CrossTrex. Service was finished in a timely manner. Very excited about my CrossTrex. More

First class Operation. Five Star Subaru staff is fantastic. Personable and accommodating. I highly recommend doing business with them. Service department deserves the highe Five Star Subaru staff is fantastic. Personable and accommodating. I highly recommend doing business with them. Service department deserves the highest recognition. More

Antonio R is my Service Rep and was quick to identify the issues I had been experiencing: all traceable back to original paperwork not being completed regarding the official corporate owner. It took him almo issues I had been experiencing: all traceable back to original paperwork not being completed regarding the official corporate owner. It took him almost 2 hours to untangle the mess and everything else fell into place. All this work was done under our Warranty!!! 5 Star is OUR Subaru Dealership!!! More

People all so friendly and helpful Matthew was great , kept me informed of progress of my car and had everything ready when I picked it up kept me informed of progress of my car and had everything ready when I picked it up More