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Five Star Nissan of Warner Robins

Warner Robins, GA

4.0
455 Reviews
Five Star Nissan, Warner Robins in Warner Robins, GA, also serving Macon, GA and Perry, GA is proud to be an automotive leader in our area. Since opening our doors, Five Star Nissan, Warner Robins has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Nissan or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Five Star Nissan, Warner Robins will get you into the car or truck you choose with professionalism and attention to your needs. Five Star Nissan, Warner Robins has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Five Star Nissan, Warner Robins offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (800) 421-2846 if you have any questions or comments.
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839 Warren Dr

Warner Robins, GA

31088

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Showing 455 reviews

July 09, 2021

The best dealership in central GA. The Sales and service is ALWAYS 5Stars for me. I have purchased 2 vehicles from here. 5Stars FiveStar Nissan More

by Clmmcneil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Golphin
Jul 10, 2021 -

Five Star Nissan of Warner Robins responded

Thank you for the amazing review! We are happy to know that our team here at Five Star Nissan Warner Robins provided you with the best service around. We can't wait for your next visit!

June 26, 2021

Took my daughters car in for a oil change and tire rotation, after we left noticed a smell from under the hood after opening the hood noticed whoever changed oil poured more oil where it shouldn’t be More

by mhhb731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jun 28, 2021 -

Five Star Nissan of Warner Robins responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your review further. Can you please email me at a time that is convenient for you? Best Regards, Amanda O'Connor aoconnor@fivestaronline.net Loyalty Manager

June 26, 2021

This dealership was patient and willing to work with me to reach my goal in buying the car that I wanted. I am very pleased. More

by Veronicahoward17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Porsche
June 24, 2021

Very professional and service was excellent and great turnaround time More

by armyvet1956?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid
June 19, 2021

Had no appt, but was able to get.service, although had to wait about 2 hours, which was expected. John in service was helpful, and I had no issues. I this was my second and last complimentary service. I wi More

by Billyr.carroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
June 16, 2021

Steve and the whole team at warner robins were wonderful at helping me land a great deal. It made the 3.5 hr drive worth it More

by wscottmarshall1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerde evans,steve rumph,steve sams. Heather,and mcgee
Jun 16, 2021 -

wscottmarshall1975 responded

5star is a great dealership they work hard on behalf of the customer

Jun 29, 2021 -

wscottmarshall1975 responded

Steve rumph is a great salesman who worked hard for us

June 14, 2021

The best Mr Reginal Thompson ,He will help you call him at 5 star Nissan of Warner robins on 96 ,Hes the best salesman ❤️❤️💋💋hurry More

by The Smiths
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginal Thompson
June 13, 2021

When we finally got the part approval it took no time and customer service was exactly. Reid was very professional and kept me informed and Mr. Kendrick was professional and polite More

by Gina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid and Mr Kendrick
Jun 14, 2021 -

Five Star Nissan of Warner Robins responded

Thank you for the wonderful feedback, Gina! We are so happy to learn that your experience at Five Star Nissan Warner Robins was an outstanding and timely one. Congratulations on your purchase; we welcome you back at any time.

June 12, 2021

I was decieved & mis-informed by a poorly trained sale associate. I will never buy another vehicle from any Five Star dealership! I have shared & will continue to share this bad experience with friends a More

by Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Madison
Jun 14, 2021 -

Five Star Nissan of Warner Robins responded

Thank you for bringing this to my attention. I would appreciate the chance to learn more about your interaction with one of our sales associates. Please reach out to me directly so I may address your concerns. I hope to speak with you soon. Amanda O'Connor aoconnor@fivestaronline.net Loyalty Manager

Jun 15, 2021 -

Customer responded

Your sales represenitive gave me instructions on how to remote start a vehicle I was interested in purchasing.THe vehicle was not equiped with remote start.The terms of this vehicles lifetime warranty were not explained to me. I signed a large amout on paperwork to purchase this vehicle & was promised copies of all signed documents,I have gotten none. There was no discussion with sales associate about this purchased vehicles features (except for remote start) I returned a few days after purchase to address these issues .I got a brief explaination from another sales rep(not the one that sold me the car) about the facts .(terms of lifetime warranty,remote start feature,location of tire jack, etc) I was given a stack of papers & told these were my copies of signed documents i had asked for. I found these were only extended warranty contracts for another customer. I like my Frontier but the purchase experience was unsatifactory.

June 01, 2021

Hello want to say thank you to all the staff I was looking for a dependable car and they did a awesome job getting me in a new car after a couple of days. Thank you Heather McCarry for all your help y More

by mscarol1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanita Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather McCary
Jun 01, 2021 -

Five Star Nissan of Warner Robins responded

Thank you so much for the positive review! Heather will be very happy to learn about your kind words and high star rating! Thank you for the recommendation and enjoy your new ride!

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