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Five Star Nissan of Warner Robins
Warner Robins, GA
456 Reviews
Five Star Nissan, Warner Robins in Warner Robins, GA, also serving Macon, GA and Perry, GA is proud to be an automotive leader in our area. Since opening our doors, Five Star Nissan, Warner Robins has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Nissan or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Five Star Nissan, Warner Robins will get you into the car or truck you choose with professionalism and attention to your needs.
Five Star Nissan, Warner Robins has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Five Star Nissan, Warner Robins offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (800) 421-2846 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 456 reviews
March 23, 2015
car purchase I had an enjoyable time purchasing my son's first car. Jay Lee was very professional and friendly. Jodie was also very helpful. I had a great time. I had an enjoyable time purchasing my son's first car. Jay Lee was very professional and friendly. Jodie was also very helpful. I had a great time. More
by Latoya Butler
Helpful March 23, 2015
car service I have a 2014 Altima. I visited five star 2 weeks ago for an oil change and had a great experience with the service department. Thank you for all the I have a 2014 Altima. I visited five star 2 weeks ago for an oil change and had a great experience with the service department. Thank you for all the team do. More
by Latoya Butler
Employees Worked With
service department
February 20, 2015
Car Purchase I was having a hard time purchasing a vehicle. They would give you the run around and the wait was entirely too long. Finally I went to Five star Niss I was having a hard time purchasing a vehicle. They would give you the run around and the wait was entirely too long. Finally I went to Five star Nissan in Warner Robin Georgia. Excellent Friendly Salesman and great customer service. When I called! They said come. The paper work was almost done! Car full of gas and full clean. Thanks Five Star!!!! More
by cwoolfolk
December 02, 2014
Going The Extra Mile I live about 80 miles from this dealer, so I made the initial contact by e-mail. They were responsive to my questions with very specific and prompt a I live about 80 miles from this dealer, so I made the initial contact by e-mail. They were responsive to my questions with very specific and prompt answers. When I followed up with a call to Kyle, he tried very hard to earn my business. He even offered to bring the vehicle to my home to make it easier on me. I was very impressed! Even though I bought a different vehicle from a dealer closer to home, I wanted to let everyone know what great service I received. More
by carlman13
November 25, 2014
"Awesome Service" Gem Morris Mr.Kyle Johnston and Mr.Mark Slaughter are always willing to do the best they can to help me whenever my car needs a service. I have tru Gem Morris Mr.Kyle Johnston and Mr.Mark Slaughter are always willing to do the best they can to help me whenever my car needs a service. I have truly received exceptional service from this dealership. I will certainly recommend this dealership to my friends and family just because they are the best in this business !!! Thank you for the excellent service !!! More
by morris3
Employees Worked With
Kyle Johnston and Mark Slaughter
October 06, 2014
Service Department Good afternoon! I would like to thank Justin H. Brazell in your service department. He took the time to explain to me that everything was in great sha Good afternoon! I would like to thank Justin H. Brazell in your service department. He took the time to explain to me that everything was in great shape with my car. He was very helpful and very respectful. Mr. Brazell had my full attention and I could tell how serious he takes his job. Mr. Brazell is a hard worker and I felt confident in his recommendations for the service needed, and I look forward to having him assist me in the future. More
by Antonio Mathis
Employees Worked With
Justin H. Brazell
October 04, 2014
Great customer service I came to five star to get my tries checked.Mark Slaughter checked my tires and inform me on what should me done with them.He was very friendly and ha I came to five star to get my tries checked.Mark Slaughter checked my tires and inform me on what should me done with them.He was very friendly and had great customer service! More
by Quinshea
Employees Worked With
Mark slaughter
September 29, 2014
The Way Sales and Service SHOULD Be Done! We hear a lot of hype these days about sales and service. Most of it is just that, hype. However from the initial contact straight through to walking We hear a lot of hype these days about sales and service. Most of it is just that, hype. However from the initial contact straight through to walking out the door it was nothing short of stunning when dealing with Five Star Nissan of Warner Robins. From the original email inquiry which Stacy Campbell responded to so fast I was floored! She was very efficient in ascertaining our needs and setting an appointment to view the vehicle I saw on the internet. When we arrived we were quickly taken to Jason Smith who in turn introduced us to Kimiai Trueheart. Mr Trueheart asked us a few questions and then proceeded to show us several vehicles, all of which we would have had an interest in seeing and all within our price range. . We also were shown the specific vehicle we originally inquired about. Mr Trueheart pointed out features and pricing of each vehicle and it was clear he knew his products. At no time did we feel obligated or pressured to buy anything. Since this was my car, I was the buyer. At no time did Mr. Trueheart talk "over my head to my husband", he didn't show me the vanity mirrors, nor did he ask me if "I liked the color". He talked directly to me about the car and clearly answered the questions I asked which made it easier to make a decision. During the actual purchasing process we were never left with the feeling that this was "taking forever". Everyone involved in pulling the deal together were always moving forward with their part of the transaction to get it done correctly. Considering how many vehicles I looked at I can't believe we were there five hours start to finish. After a successful 20-year career in Real Estate I tend to be hard on sales personnel. However I can tell you that I wouldn't hesitate to recommend Five Stat Nissan of Warner Robbins and more to the point Mr. Trueheart. I predict he will have a long and successful career in Sales if he continues to deal with people in the same manner as he dealt with myself and my husband. He's really trustworthy and "straight-up" with customers. A Very Rare Trait These Days. Looking for a vehicle...ASK FOR MR. Trueheart!! More
by Michele Gaston
September 27, 2014
Very Disappointed. After three trips to your dealership, I still have no high beam lights. On my first visit I was informed you did not have the part in stock and woul After three trips to your dealership, I still have no high beam lights. On my first visit I was informed you did not have the part in stock and would have to order it. I was notified when the part arrived. After sitting there for about an hour I was informed that the part they ordered was not the correct part for my car. They explained it was not their fault as they ordered the part based on the car's vin number and since I failed to tell them I had fog lights installed after purchasing the vehicle it was the wrong part. I informed your service technician the fog lights were on this vehicle when I purchased it. He finally conceded that it might be possible that the lights were added by the dealership before the vehicle was purchased. I received another call that the part was in. I visited the dealership this morning and after sitting there for 2 hours I was informed that the part they ordered was not the correct part. I was again told that since I had added fog lights after purchasing the vehicle that the part they ordered based on the vin number would not work in my car. I explained to your technician that this is exactly what I was told on my last visit and that this was my third visit. He did offer to see if there was a 2011 Maxima on the lot that he could take the part off and use on my car. I purchased the extended warranty on this car and did not want a used part as my warranty was paying for a new part. Little to say I did not leave this dealership happy and will most likely not return for service and/or purchase of another vehicle. More
by Mollyboo
Employees Worked With
Mark and Justin
September 22, 2014
Service with knowledge and a smile! Five Star is dependable and honest. A big thank you to Justin Brazell for all your help. I really appreciate your high quality customer service. Five Star is dependable and honest. A big thank you to Justin Brazell for all your help. I really appreciate your high quality customer service. More
by brendabarley
Employees Worked With
Justin H Brazell
